Coles has finally reopened its stores after a technical glitch shut down its registers, infuriating thousands of customers across the nation.
The supermarket chain was left in the dark for hours and forced to shut stores as it battled to amend the error, which occurred just before the weekend morning rush.
The reason for the malfunction remains unknown, but stores across Sydney, Brisbane and Melbourne were all confirmed to have been closed down indefinitely.
On social media, disgruntled customers expressed their frustration at the company’s technical failure, with one warning others they ‘shouldn’t bother going to Coles’.
Chaos has erupted in the nation’s supermarkets as a computer glitch forced the closure countless stores
On social media, disgruntled customers expressed their frustration at the company’s technical failure, with one warning others they ‘shouldn’t bother going to Coles’
Another expressed outrage at the lack of communication from the supermarket giant who only hinted at the extent of the chaos through vague signage.
‘Would be good if you could post something explaining what’s going on with your stores being closed this morning! No explanation on the door besides ‘unforeseen circumstances,’ she wrote.
At one Sydney store, which would typically be buzzing with Sunday morning shoppers, the roller door remained locked down, with only a paper sign as explanation.
‘Coles is currently experiencing a state-wide IT system issue and cannot process any transactions,’ it explained.
‘We apologise for this inconvenience, however Coles will remain closed until the issue is fixed.’
The supermarket chain is battling to amend the error, which is believed to have occurred just before the weekend morning rush
At one Sydney store, which would typically be busy with Sunday morning shoppers, the roller door remained locked down, with only a paper sign as explanation
In a statement, the company attempted to explain the glitch, which has stopped the processing of payments at registers
In a statement, the company attempted to explain the glitch, which stopped the processing of payments at registers.
‘Due to circumstances beyond the control of our team members, some of our stores around Australia are unable to open this morning until further notice due to an IT issue which is affecting some of our registers,’ they said.
‘We thank customers for their patience during this time and would like to assure them that we are working hard to ensure all of our stores are open again as soon as possible.’
‘Some of our stores around Australia are unable to open this morning until further notice due to an IT issue which is affecting some of our registers,’ they said, as hundreds of stores across the country remained shut