A woman trapped in Grenfell Tower ended a phone call with her mother so she would not hear her screaming as she died, an inquiry heard.
Emanuela Disaro received several calls from her daughter, Gloria Trevisan, 26, who was trapped on the top floor of the burning tower block alongside her boyfriend Marco Gottardi, 27.
As the fire worsened, Ms Trevisan, an architect, went through ‘panic, terror, concern, awareness and then resignation’ as she realised crews had ‘stopped trying to go up’, her mother said.
Emanuela Disaro, left, received several calls from her daughter, Gloria Trevisan, 26, right, as Grenfell Tower burned last June
Gloria Trevisan, 26, and boyfriend Marco Gottardi, 27, were architecture graduates and were captivated by the views over the capital they enjoyed from their 23rd floor flat
The last phone call she made was at 3.45am on June 14 last year and lasted for 22 minutes.
In a written statement to the public inquiry into the blaze, in which 72 people lost their lives, Ms Disaro said: ‘I realised at this point that there was no hope.
‘Gloria told me ‘I’m throwing myself out of the window … the fire is everywhere, we’re just waiting’.’
She continued: ‘At a certain point she told me fire was coming through the window.
‘She wanted to stop the call. I told her I felt powerless. She continued to say she couldn’t breathe.
Miss Trevisan was identified by her dental records and the cause of her death was given as ‘consistent with the effects of fire’ at a short inquest hearing in July
‘She told me again what she felt for us and that we have to say goodbye and we had to be strong.
‘At that point Gloria said she was cutting off the phone because she didn’t want me to hear anything and she said goodbye to us.
‘She wanted to cut off the phone because she didn’t want me to hear her scream. She said she wanted to faint and she wouldn’t feel anything.’
Gloria’s mother told the inquiry that her daughter, pictured above, ‘told me “I’m throwing myself out of the window … the fire is everywhere, we’re just waiting” ‘
Ms Trevisan and Mr Gottardi came to England from Italy in March last year. The couple had tried to escape via the roof of the tower but were blocked by a locked gate, Ms Disaro said.
She added: ‘I don’t understand how Gloria and Marco couldn’t have got out in the hour-and-a-half they had from when they were woken up.’
Gloria’s father, Loris Trevisan, agreed that ‘there was enough time to get out’.
When Emanuela Disaro spoke to Italian daily La Repubblica earlier this year, she said her daughter said to her: ‘I am so sorry I can never hug you again. I had my whole life ahead of me. It’s not fair.
‘I don’t want to die. I wanted to help you, to thank you for all you did for me. I am about to go to heaven, I will help you from there.’
And Mr Gottardi had told his father Giannino: ‘There’s a lot of smoke but don’t worry, we’re waiting for the rescuers.
‘We opened the front door but there was too much smoke to be able to leave. The lifts are blocked.’
Miss Trevisan was identified by her dental records and the cause of her death was given as ‘consistent with the effects of fire’ at a short inquest hearing in July.
The pair, both architecture graduates, moved to London three months before the fire to look for work.
Their location high up the tower would ultimately prove fatal, and as the flames rose towards their flat they both made horrifying final phone calls to their families.
Earlier this year Gloria’ mother told Channel 4 News: ‘You feel helpless faced with something like that.
‘You don’t know how to help that person, the person you love the most. A person who is part of you.
‘How do you help that person, with words? You just can’t believe what’s happening, I couldn’t believe what she was telling me.
‘It was impossible that something like this was happening in London, that it was impossible to escape, to get down the stairs.
‘And yet she told me right from the beginning that it was impossible to get out. It wasn’t true. For us it wasn’t happening. It was like a film, a nightmare, but it wasn’t real.
‘We couldn’t get it into our heads that it was true. Then we saw the pictures live on TV. We saw Grenfell on fire, that it really was for real. Then we believed it.’
Yesterday’s inquiry also heard that a 12-year-old girl who died in the fire begged ‘come get me, come get me’ in her last conversation with her mother, who said the local authority failed the family.
Jessica Urbano Ramirez called her mother, Adriana Ramirez, twice in tears while trapped on the 18th floor.
Ms Ramirez immediately booked an Uber back to the tower after being alerted to the fire by her older daughter.
In a written statement to the public inquiry, she said: ‘The second call from Jessica was very brief, as the line soon cut off. I remember asking Jessica where she was and telling her to come downstairs.
‘She was panicked and kept repeating, ‘come get me, come get me’.
‘She sounded terrified. I remember her saying she was on her way down. The phone then cut out.’
Ms Ramirez, who lived on the 20th floor, spoke of the pain she experiences when reliving the night she lost her daughter.
She said: ‘I find it unbearably painful to relive the night I lost Jessica and my memories of the night are very blurry.
‘I just can’t cope with speaking about that night.’
The latest day of evidence in the inquiry also heard a father told his pregnant daughter to ignore firefighters and flee Grenfell Tower, believing it was better to ‘die trying than just burning alive’.
Mohamed Yahya, who lived in Barandon Walk, a neighbouring block, said he was in ‘complete disbelief and was petrified for my family’ when he stood at the foot of the tower as it was engulfed by flames.
His daughter, Rabia Yahya, who was 21 weeks pregnant, was trapped on the 18th floor with her three children.
The public inquiry into the blaze has previously heard she was repeatedly told by 999 call operators to stay inside her flat, while friends and relatives outside the block urged her to leave.
In a written statement to the inquiry, the grandfather said: ‘I kept shouting at her saying ‘come out! Why aren’t you coming out?’
‘She said that she couldn’t as the smoke was so bad and whenever she opened her front door she couldn’t see anything.
‘She also said that the firemen had told her to stay inside.
‘I was shouting at her saying ‘don’t listen to the firemen. Come out!’
‘I could see the fire from outside and I could see that it was approaching her flat and yet the firemen were telling her to stay inside. I just couldn’t understand it.
‘I just thought to myself it was better for her to die trying than just burning alive and not even trying to escape.
‘I couldn’t understand why she was being told to stay when I could see the fire moving to where she was.’