A young mother who rushed her sick seven-week-old baby into A&E when he stopped breathing claims she was told to ‘sit down and wait your turn’.
Daveanah Cowie, 21, from Derby, was stunned when her pleas for help were ignored as she cradled her little boy in her arms.
But she ignored the order to wait in line and ran to find a doctor who resuscitated little Tommy-Lee and put him on a life support machine.
The mother-of-five said her baby ‘could have died’ if she had not acted quickly.
Daveanah Cowie (pictured) rushed her seven-week-old baby Tommy-Lee (right) into hospital after he stopped breathing
Tommy-Lee was found to have bronchitis and has been in hospital for more than a week along with his twin brother Arlow-Jack, who has the same condition.
Now angry Ms Cowie has has branded staff at Derby Royal Hospital as ‘irresponsible’ and demanded action be taken to prevent a repeat of her nightmare.
She said she is ‘outraged’ by the ‘lack of knowledge’ and is calling for staff to be given more training.
Ms Cowie said: ‘I took Tommy-Lee to hospital because he was poorly and I noticed as I got out of my vehicle that he was not breathing.
‘I rushed him through the doors in a panic and asked the receptionist to get help immediately.
‘Instead of finding a doctor she decided to take my details and told me to sit down and wait my turn.
‘I couldn’t believe it. My baby was not breathing and I was told to wait.
‘I ignored that and rushed him through the doors and found a female doctor who did life support on him.
Ms Cowie (pictured with father Jamie Brewin and their twins Tommy-Lee and Arlow-Jack) said she is ‘outraged’ by the ‘lack of knowledge’ and is calling for staff to be given more training
‘He had episodes where he stopped breathing after that. He was then ventilated and transferred to Queen’s Medical Centre in Nottingham.’
The incident took place when she rushed the babies, who were born at the beginning of October, to the hospital on November 27.
Tommy-Lee is still on a ventilator battling his bronchitis. Both he and his brother Arlow-Jack are slowly making a full recovery.
His mother added: ‘I just can’t believe how anybody could be that irresponsible. If I had waited my baby could’ve died.
‘I told the doctor what had happened and she said: ‘She probably just needs more training’
‘I haven’t received an apology and it’s not on. My baby’s life was at risk.’
A spokeswoman for Derby Teaching Hospitals said: ‘Our first priority is always the safe care of the babies and children brought to our children’s emergency department, and thanks to the expertise of our highly skilled emergency team, the baby in this case received appropriate care.
‘We were concerned to find that a receptionist failed to immediately recognise the serious nature of this situation, as this is highly unusual for our dedicated team of reception staff.
‘We immediately started an investigation and we are now reviewing the training we give to reception staff in the children’s emergency department. We are also happy to meet Ms Cowie to explain the steps we have taken.’