News, Culture & Society

Eftpos machines to blame as Australian’s feel guilt-tripped into tipping at restaurants

  • 1.8 million eateries nationwide are pressuring consumers into tipping
  • 11 per cent of Australian diners feel obligated to leave a tip when dining out
  • Australia’s hospitality minimum wage is currently $18.29 an hour

An American-style tipping culture is slowly making its way to Australian shores.

Research undertaken by comparison website Finder.com.au has revealed that Australians are giving into tipping at restaurants more than ever before.   

This comes as 1.8 million eateries nationwide have pressured customers into tipping with using a simple technique where 11 per cent of restaurant goers feel obligated to tip.

Eftpos machines have played a significant role as businesses have been using the function displaying $0.00 after a customer has processed the payment of their meal, pressuring them into leaving a tip.

Finder.com.au researched consumer behaviours finding that 11 per cent of Australians are feeling pressured to tip at restaurants

The money making Eftpos trick has proven successful for restaurants as researches at the Reserve Bank of Australia found that 52 percent of Australian consumers are using debit and credit cards as their preferred method of payment, compared to 37 percent using cash. 

Poll

Have you been guilt-tripped into tipping?

According to money expert Bessie Hassan from Finder.com.au, Australians may not feel inclined to tip as ‘it’s a belief that hospitality workers receive a fair wage, or simply that Australian’s may not have surplus cash’.

 Despite the increase in tipping culture nationwide, research shows that 51 percent of Australians refuse to tip at all. 

Unlike American tipping culture, 22 percent of Australian customers will happily tip if they believe that they have received outstanding service. 

Australia currently has a minimum wage of $18.29 an hour, compared to the United States’ comparatively small $2.13 an hour in the hospitality industry.

The sneaky trick businesses are using lets the Eftpos machine read $0.00, guilt-tripping customers into leaving a tip after their meals (file picture)

The sneaky trick businesses are using lets the Eftpos machine read $0.00, guilt-tripping customers into leaving a tip after their meals (file picture)

 

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Read more at DailyMail.co.uk


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