Passengers ‘are forced to wait THREE DAYS’ to catch the longest flight in the world from Australia to the UK because Qantas plane needs urgent repairs
- Qantas flight from Perth to London was cancelled due to an engineering issue
- Passengers on the non-stop flight are expected to face long delays
- Parts were being sent over to Perth Airport from Melbourne to fix the issue
- The Qantas return flight from London to Perth was also cancelled
- One person claims that his mother was forced to wait three days for a flight
Qantas’ non-stop flight from Perth to London has been cancelled due to urgent repairs, leaving passengers facing lengthy delays.
Flight QF9 was due to depart Perth International Airport at 5.05 pm yesterday but was cancelled due to an ‘engineering issue’, according to an airline spokesman.
‘The flight was cancelled due an engineering issue which required parts to be sent across to Perth from Melbourne,’ a Qantas spokesman told Daily Mail Australia.
‘Passengers were provided accommodation and all customers were accommodated on flights within the next 24 hours’.
Qantas’ non-stop flight from Perth to London has been cancelled due to urgent repairs while passengers face long delays (stock image)
‘We’re sorry for the delay and we thank customers for their understanding,’ the spokesman said.
However, one person claims his mother was made to wait for three days for a flight.
When Qantas confirmed via Twitter that yesterday’s flight was cancelled, Lloyd Quinlan tweeted, ‘Yes, and they have rebooked my mother on a flight on Sunday, 3 days later!’
‘Then when she tried to extend her trip by three days to compensate for missed time they want to charge her $400? How is this reasonable?’
Another Twitter user fumed over how she was booked a flight with a stop and was only offered four hours’ accommodation in a hotel as compensation.
‘A rebooked flight that’s longer, arrives 15 hrs later and needs a change when I wanted non stop and 4 hrs in a hotel is apparently enough compensation for this cancellation??!’
Twitter user Lloyd Quinland claims his mother was made to wait three days for a flight to London (pictured)
Flight QF9 was due to depart Perth International Airport at 5.05 pm yesterday but was cancelled due to an ‘engineering issue’, according to an airline spokesman
‘Also I paid to get an aisle seat on the non stop but that’s not guaranteed now for my new flights,’ @SophieGooner tweeted at Qantas.
The airline apologised in response to the complaints and asked for their full details and booking reference numbers.
The plane’s return flight, QF10 from London to Perth, has also been cancelled.
The 17-hour non-stop Perth to London flight was launched in March and was dubbed a huge success for the airline with an average capacity of 92 per cent.