‘It made a petrol station sandwich look like a gastronomic feast’: UK tourist is stunned after paying £5 for lunch on Australian airline Jetstar only to be handed a single limp lettuce leaf between two slices of ‘soggy’ bread
- Nick Mosley was left disgusted by under-filled lunchtime snack served in-flight
- Food writer, of Brighton, was travelling from Bali, Indonesia, to Perth, Australia
- He bought a deli sandwich trio at a cost of nine Australian dollars from Jetstar
- But he was handed a single limp lettuce leaf between two slices of ‘soggy’ bread
A holidaymaker spoke of his shock after paying £5 for an in-flight sandwich only to be handed a single limp lettuce leaf between two slices of ‘soggy’ bread.
Nick Mosley was left disgusted by the under-filled lunchtime snack served up on a Jetstar Airways flight from Bali, Indonesia, to Perth, Australia.
Mr Mosley, who lives in Brighton but travels the world through his work as a food writer, had bought a ‘deli sandwich trio’ at a cost of nine Australian dollars.
He had been travelling in Asia for several weeks, sampling the local delicacies, before boarding his plane to Oz.
A holidaymaker spoke of their shock after they paid £5 for a in-flight sandwich only to be handed a single limp lettuce leaf between two slices of ‘soggy’ bread
An advert described the three sandwiches as ‘egg with mayo and lettuce on white bread’, ‘cream cheese with roasted red pepper on wholemeal bread’ and ‘tuna mayo with onion relish on white bread’
He said: ‘I had a bit of a craving for a sandwich. Having eaten many sandwiches in my life, it wouldn’t have cross my mind to peel back the bread to check the filling.
‘However, after the first mouthful of somewhat soggy bread and margarine, peel back I did.
‘I paid for it so there is really is no excuse for serving inadequate products. It was a shocker – it made a petrol station sandwich look like a gastronomic feast.’
An advert described the three sandwiches as ‘egg with mayo and lettuce on white bread’, ‘cream cheese with roasted red pepper on wholemeal bread’ and ‘tuna mayo with onion relish on white bread’.
Mr Mosley said that while he does not expect airline food to be the best in the world, it should meet a certain standard.
‘I think airline food, whether it’s included in the ticket price or available to buy on the plane, has to be decent and a fair reflection of the price.
Mr Mosley, who lives in Brighton but travels the world through his work as a food writer, had bought a ‘deli sandwich trio’ (pictured) at a cost of nine Australian dollars
‘There are always going to be people on flights who are on longer journeys with connecting flights, so poor food has a direct impact on well-being as well as the wallet.’
He did not complain at first, as he claims staff were busy, but shared his anger on Twitter.
He posted a photo of his ‘utterly unappetising sandwich’ and Jetstar has now responded and offered Nick a full refund for the snack.
A spokesperson for Jetstar Airways said: ‘We apologise for the unusual lack of filling in Mr Mosley’s sandwich, and appreciate it did not meet expectations.
‘It is unusual. We’ve passed the feedback onto our caterer.’
Mr Mosley (pictured left) said that while he does not expect airline food to be the best in the world, it should meet a certain standard