Vegetarians blast McDonald’s after they are served new meat free wraps accidentally packed with chicken nuggets instead of a red pesto goujon
- McDonald’s unveiled its spicy veggie wrap at the beginning of the month
- It was launched alongside McDonald’s first vegetarian Happy Meal for children
- Staff at several branches accidentally served the wrap with chicken nuggets
It launched its new vegetarian wrap with great fanfare in time for the ‘Veganuary’ campaign encouraging us to try a month without meat, dairy or fish.
But McDonald’s has ended up facing the wrath of customers after they were served chicken nuggets in the new product.
The American fast-food giant is one of the many restaurants expanding their vegetarian menu to accommodate the increasing number of people moving to a plant-based diet.
It unveiled its spicy veggie wrap to applause from the Vegetarian Society at the beginning of the month.
Meat feast: Photos posted by a customer of a wrap containing chicken, which was replaced with pesto after she complained
But now it has emerged that staff at a number of branches across the country have accidentally served it with chicken nuggets instead of the red pesto vegetarian goujon it is supposed to contain.
Emma Longley, a customer who was served chicken at a branch in Newcastle, wrote online: ‘Just ordered the veggie wrap, turns out you gave me chicken. This is disgraceful.
‘I’m fuming, was so looking forward to this! I’m a strict vegetarian and just took a mouthful of chicken, thanks a lot.’
University student Nikitta Garman had the same experience at a branch in West Bridgford, Nottinghamshire.
She said: ‘As I’d not tried it before I was unsure what to expect but after I took a bite it was clear that they had given me a chicken wrap in the box for the vegetarian one. I couldn’t believe such an error could occur, especially being so well-concealed given that it was in the veggie wrap box and looked near identical to the veggie wrap. I am keen on getting the word out… to ensure this doesn’t happen again affecting other people – especially someone who’s a lifelong vegetarian and may react far worse to having meat in their system for the first time!’
There have also been reports of the mistake in cities including Liverpool, Birmingham, Lincoln, London and Bristol.
There have also been reports of the mistake in cities including Liverpool, Birmingham, Lincoln, London and Bristol
The £2.99, 364-calorie product is described as: ‘Red pesto veggie goujons with spicy relish, tomato, lettuce and red onion in a soft, toasted tortilla wrap.’ It was launched alongside McDonald’s first vegetarian Happy Meal for children.
Supermarkets, restaurant chains and other food retailers have introduced more vegetarian and vegan products to reflect changing dietary habits. They include Marks & Spencer, which has a vegan range called Plant Kitchen, and TGI Fridays, which offers a vegan burger that ‘bleeds’ beetroot juice. Greggs has also launched a vegan sausage roll.
McDonald’s said: ‘We absolutely recognise that it is not acceptable to serve meat when our vegetarian product has been ordered, and we would like to apologise to any customer who has experienced this.
‘We have a number of procedures to avoid inaccurate orders and after we saw mistakes were being made, we introduced a number of additional measures. This action has led to an increase in order accuracy.’