Checking your email can be tiresome on its own, but it’s often made worse by people who use the same words or phrases over and over.
A new study from Adobe has nailed down exactly which phrases are annoying people the most.
Researchers surveyed more than 1,000 white-collar workers and discovered that the most-hated email phrase is ‘Not sure if you saw my last email…’
Adobe Systems researchers surveyed more than 1,000 white-collar workers and discovered that the most-hated email phrase is ‘Not sure if you saw my last email…’
That phrase provoked the ire of 25 percent of respondents who participated in the survey, followed by ‘Per my last email’ at 13 percent.
The third ‘most annoying phrase people use via email for work’ was ‘per our conversation’ at 11 percent.
Aside from avoiding these phrases, Adobe also provided some helpful etiquette tips on how not to drive other email users’ crazy.
About 45 percent of users said they were most peeved by people who send emails too often, while 33 percent of users said they were annoyed when they receive recommendations for products that don’t match their interests.
Still, another 22 percent said they didn’t want to receive offers or coupons that have already expired.
Finally, 17 percent of respondents said they hated when the sender spelled their name incorrectly.
Alongside those findings, researchers also discovered that email use is on the rise and that, across the US, people check their inbox about 2.5 hours each weekday
Alongside those findings, researchers also discovered that email use is on the rise and that, across the US, people check their inbox about 2.5 hours each weekday.
That’s an increase of 17 percent year-over-year, according to Adobe.
What’s more, people are checking are their email in more places than just the office.
About 60 percent of people check their personal email while watching TV, while 40 percent scroll through their inbox on the toilet and another 14 percent check it while driving.
‘Why is email so ingrained in our lives? One reason may be that it’s so manageable—we can sort, file, filter, and generally get things done,’ the firm explained.
‘It’s also a known, safe quantity. We’re familiar with how to make email work for us, and we feel confident about the privacy of our data.’
Even though email is one of the most popular forms of communicating, it hasn’t detracted from old fashioned face-to-face conversations. 31 percent of people still prefer chatting in person
However, even though email is one of the most popular forms of communicating, it hasn’t detracted from good old fashioned face-to-face conversations.
Adobe found that 31 percent of respondents preferred talking in person with their work colleagues.
Emailing was also the top mode of communication for 31 percent of respondents, followed by phone calls, instant messaging and file sharing services.
Bosses may want to take note that video conferencing came in last at just 3 percent.