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Airport check-in systems crash at six worldwide airports

Airline passengers are suffering major disruption at airports around the world as various check in systems have crashed.

Problems have been reported in Charles de Gaulle Paris, London Gatwick, Washington DC, Baltimore, Melbourne, Changi in Singapore, Johannesburg and Zurich. 

Passengers are reporting huge delays at check in desks at a number of airports, citing system failures.

The check-in system is run by Amadeus Altea, which is used by 125 airlines.

Other airports, including Melbourne (pictured) in Australia, saw huge queues at the check in desks

This was the scene at Gatwick. The system said to have gone down is used by 125 airlines

This was the scene at Gatwick. The system said to have gone down is used by 125 airlines

There were also long queues at some check-in desks at Hong Kong airport today

There were also long queues at some check-in desks at Hong Kong airport today

This was the scene at Haneda Airport in Tokyo after the computer glitch cause delays

This was the scene at Haneda Airport in Tokyo after the computer glitch cause delays

A Heathrow spokeswoman said: ‘A small number of airlines are currently experiencing intermittent issues with their check-in systems at airports around the world – including at Heathrow.

‘Passengers will still be able to check-in for their flight, although the process may take slightly longer than usual.

‘We are working closely with our airlines to help resolve the issue as quickly as possible. We apologise for any inconvenience this may cause.’

A Gatwick Airport spokesman told MailOnline some of their airlines reported faults, but the systems were only down for two minutes.

But other airports, including Melbourne in Australia, saw huge queues at the check in desks. 

He added: ‘This is an airline issue, not an airport issue. This isn’t Gatwick software, it’s hit a few airlines’ check-in systems which are down. There was no major disruption at Gatwick.

‘They are using Altea software and there are several airlines that use the same software for check-in and it’s that which is affected. They cannot check the passengers in. 

‘Things are back up and running after a momentary IT glitch.’

More to follow.    

Problems have been reported in Charles de Gaulle Paris, London Gatwick (pictured, file photo) and Washington DC

Problems have been reported in Charles de Gaulle Paris, London Gatwick (pictured, file photo) and Washington DC

 

 

Read more at DailyMail.co.uk


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