BA passenger shares photo of ‘horrendous’ chicken Caesar roll she says staff were embarrassed to serve
- BA passenger Jo Henderson-Tchertoff ordered a chicken Caesar roll on a flight
- She shared a snap showing a sandwich with hardly any chicken and no tomato
- Have you been served a terrible meal on an aircraft? Email firstname.lastname@example.org
A BA passenger shared a photo of a ‘horrendous’ chicken Caesar roll she was served on a flight from London Heathrow to New York JFK.
Jo Henderson-Tchertoff was served a sandwich described on the menu as ‘chicken breast in a creamy mayonnaise with slow roast tomato topped with crispy iceberg lettuce served in a seeded roll’.
She posted an image on BA’s FB page last week of a sandwich claimed staff were embarrassed to serve her.
It showed a roll which was smeared with mayonaise, but containing hardly any chicken and a smidgen of tomato.
Jo Henderson-Tchertoff was served a roll containing hardly any chicken, a smidgen of tomato and what appeared to be mayonaise
Jo Henderson-Tchertoff bought a sandwich described on the menu as ‘chicken breast in a creamy mayonnaise with slow roast tomato topped with crispy iceberg lettuce served in a seeded roll’
Jo (pictured) uploaded the picture with the caption: ‘For amusement. Served on a recent LHR to JFK’
The pathetic-looking sandwich also had few bits of limp-looking lettuce plopped on top.
She uploaded the picture with the caption: ‘For amusement. Served on a recent LHR to JFK.
‘BA catering getting worse.’
Many users reacted to Jo’s picture with some sharing their own in-flight experience.
Emily Williams added: ‘That’s turned my stomach.’
Karly Chick said: ‘Absolutely horrendous.’
Many users reacted to Jo’s picture with some sharing their own in-flight experience
But Simon Rowland accused Jo of overreacting, writing: ‘Chicken Caesar is definitely chicken in cheesy mayo. I’d agree I’d have expected tomato whole, not as part of the dressing.
‘But that’s not worthy of calling it out as some sort of abomination. You flew economy. This is the pre arrival snack. You are badly misrepresenting things.’
Jo, who is likely to have paid in the region of £710 for the return flight, hit back: ‘As I said in my post it was ‘for amusement’. How can I be ‘badly misrepresenting things’ when I’ve shown a picture? I did not call it out as ‘an abomination’.
‘I have flown BA many times and have done for years. I travel frequently for work and experience a number of airlines.
‘I also travel in a variety of classes and you’re insinuating that because I was in ‘Economy’ that this food is acceptable.
‘Even the steward was embarrassed to serve this. This should not have been served on any airline, in any class as it is not really fit for purpose.’
There have been several other recent controversies over food provided on flights.
In February this year, a couple splashed out thousands for a BA World traveller Plus ticket during a 12 hour flight – only to be handed a croissant and cereal bar instead of the promised traditional full English.
Steve Hislop and his partner paid £2,000 in total to upgrade their return flights from London Heathrow to Grand Cayman.
In February this year, a couple splashed out thousands for a BA World traveller Plus ticket during a 12 hour flight – only to be handed a croissant and cereal bar instead of the promised traditional full English. Stock image
While Andrew Hedge was served a ‘dry bun’ smeared with cream cheese on his £1,200 flight from Heathrow to Miami last July.
Earlier this month, Jet 2 apologised to a passenger after they ordered a delicious looking chilli meal only to be served a ‘disgusting liquid.’
Trudy Gleeson paid £7.50 for a Chilli Meal on her flight from Stansted to Paphos in Cyprus on March 30.
BA have been approached for comment.