This is a bizarre moment a frustrated easyJet passenger starts tearing his own luggage apart – in a bid to avoid paying excess baggage fees.
In a clip that has since gone viral, the man can be seen ripping the wheels and the handle off of his small suitcase, in a bid to make it fit into the smaller of two frames used to assess the size of cabin bags.
easyJet allows all jetsetters to take one piece of small cabin luggage with a maximum size of 45 x 36 x 20cm on board for free, but it must fit under their seat.
Larger cabin bags measuring up to 56 x 45 x 25cm, to be stowed in the overhead lockers, can be booked on board in advance for an additional fee starting from £5.99 – but the charge rises to £48 for anything not booked before arriving at the terminal.
The man seems to be doing anything he can to avoid the surcharge as he waits to board a flight from Palma airport in Mallorca, Spain – pulling his suitcase to pieces in an attempt to cram it into the smaller of the two guides.
The man is seen tearing the suitcase to pieces as amused passengers look on
He plants his foot on his suitcase in order to tear off the carry handle and wheels
He struggles to rip the handle off in a bid to avoid paying a hefty excess baggage fee
Success! The carry handle and the wheels come away from the case with a bit of effort, leaving the suitcase smaller but slightly mangled
He successfully crams the now slightly ruined suitcase into the smaller of easyJet’s two measuring frames for cabin baggage
He plants his foot firmly on the centre in order to give himself leverage as he yanks the carry handle and the wheels clean off.
He then slips the mangled bag into the smaller of the two frames, seemingly satisfied with his efforts.
The video was filmed on Monday August 14 by Kimberly Standen, who was waiting to board the same flight home after spending a long-weekend in Mallorca with her 35-year-old boyfriend David.
easyJet cabin bag rules: What can you take on board for free?
easyJet’s website outlines when flyers can take bags onboard for free – as well as which bags must be paid for, either in advance online or at the terminal.
|Small cabin bag|
(25 x 36 x 20cm)
|Large cabin bag|
(56 x 45 x 25cm)
|Hold luggage |
(up to 15kg)
(up to 23kg)
|Fixed fee for oversized cabin bags||N/A||£48|
|Additional weight for pre-booked hold bags||£15 per 3kg||£12 per kg|
|Source: easyjet, correct as of August 18 2023|
The 29-year-old said the frustrated passenger spent around 15 minutes ‘smashing’ his bag on the floor of the terminal to make it fit in the small cabin bag checker.
Kimberly, from Bury St Edmunds in Suffolk, East Anglia, said: ‘I don’t think there had been any confrontation before this point [between him and an easyJet representative].
‘We were in the queue to board and I assume he hadn’t paid for a large cabin bag so the bag needed to fit under his seat [as it was the free option].
‘He was bashing the bag on the floor trying to snap off the wheels.
‘I only managed to film the end of it but before this he had been kicking it, throwing it about, smashing the wheels on the floor and because airports have stone floors the noise just echoes.
‘He did this for at least 10 or 15 minutes. Everyone was really pleased that he managed to get the bag in [the small cabin measurer].
‘Some people cheered and a lot of people were laughing and were flabbergasted at what they witnessed.’
easyJet introduced new charges for cabin baggage in early 2021, bringing it into line with other no-frills airlines such as Ryanair and Wizz.
The airline claimed the move would ‘improve boarding and punctuality’, but was slated by customers as a cash grab.
Kimberly said the policy had been widely advertised throughout the airport terminal in Mallorca – meaning it should have come as no surprise to her fellow flyer.
The logistics administrator added: ‘I don’t know the man’s financial situation and he may have just been annoyed and out of principle wasn’t going to pay [for a bigger bag].
‘What I do know is that when you book a flight [with easyJet] you know what luggage you pay for.
‘If you take the risk and take a suitcase that isn’t these [the correct] dimensions you’re aware that you may be stopped and asked to pay for it.
‘Who knows. Whether it is right that the airline charges or not, the luggage allowance is well advertised.’
Kimberly Standen with boyfriend David on holiday in Mallorca
Kimberley in a selfie taken on holiday on Mallorca – before her encounter with the short-tempered traveller
easyJet passengers boarding a plane. Kimberley said signs advertising the airline’s luggage policy were ‘plastered’ across the terminal
She added: ‘You know what you’re paying for and if they ask you to pay for it [if your bag is over the dimensions] you have to be able to take that.
‘The advertisements about baggage dimensions are plastered where you check your luggage in and security.
‘It is so well advertised all over the airport and I think this was a bit of an overreaction.
‘I wonder if he was having a bad day.’
Since sharing the post on her TikTok page, the video has received more than 400,000 views and nearly 5,000 likes.
Whilst some viewers sympathised with the passenger’s actions to avoid luggage costs, others were shocked by the lengths he went to avoid the fee.
One person commented: ‘Bless him. I understand his frustration. It’s getting ridiculous.’
Another person added: ‘There is always a way to beat the system. Love it’
A third said: ‘But they literally post their baggage size online and people still don’t read.’
A fourth commented: ‘Great effort mate!’
An EasyJet spokesperson said: ‘Customers’ cabin bags must be within the maximum dimensions to safely and securely fit where they need to be stowed in the cabin.
‘We clearly inform customers of maximum cabin bag dimensions when booking, via email before they travel and it is also clearly displayed on boarding passes.’
It’s not the first time air passengers have taken bizarre steps to avoid paying excess luggage fees when travelling.
One couple tried wearing all of their clothes to avoid excess weight charges, while another fed-up flyer invented a jacket allowing them to wear laptops, jumpers and cameras.