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Bosses accuse worker of harassment after all caps email

Grandfather Stephen Poole said he sent the email after ‘snowflake’ bosses told him to work longer hours with just one week’s notice

A university library worker claims he was accused of harassment because he typed an email in all capital letters.

Grandfather Stephen Poole said he sent the email after ‘snowflake’ bosses told him to work longer hours with just one week’s notice. 

He finished off the email with the words ‘YOU DO IT’ before being ordered days later to see the library’s manager. 

Mr Poole, 65, quit his job in disgust after being told that using all capital letters in the email was the same as shouting at or harassing a colleague.

‘I simply tried to make my point in an email and typed the capital letters to make a point to a line manager and it was as if I was a Mr Angry effing and blinding at people,’ he told The Sun. 

Mr Poole said he had enjoyed his ‘little job’ of four years at Birmingham’s Aston University library — for which he earned £8.50 an hour. 

‘I was called in by the library joint manager who said my line manager had complained about the email,’ he added. 

‘And to make matters worse the library joint manager told me at the meeting she had also asked human resources about the capitals and they had told her they could be interpreted as shouting at a colleague.’

Mr Poole branded his ordeal as ‘complete snowflake behaviour’. 

A university spokesman said: ‘On 29 September 2015, Stephen Poole was invited to an informal meeting to discuss concerns raised by his line manager that she felt harassed by elements of his behaviour at work. 

‘This related to a number of issues, including the tone and content of numerous emails he had sent, as well as his overall behaviour. 

Mr Poole said he had enjoyed his 'little job' of four years at Birmingham's Aston University library (pictured) — for which he earned £8.50 an hour

Mr Poole said he had enjoyed his ‘little job’ of four years at Birmingham’s Aston University library (pictured) — for which he earned £8.50 an hour

‘During this discussion he verbally resigned from his post and after the meeting resigned in writing with immediate effect.

‘Over the following days, a number of attempts were made to contact Stephen by telephone to give him an opportunity to reflect on his action and withdraw his resignation. 

‘A message was left on his voicemail inviting him to get in touch with our HR department but he did not. 

‘In February 2016, Stephen made an official complaint that he felt he had been put under pressure to resign. 

‘This complaint was thoroughly investigated by a senior HR manager who concluded that all procedures had been followed and there was no evidence of him being put under any duress to resign. 

‘Stephen was informed of the outcome in writing on March 8 2016.

‘Aston University takes all accusations of harassment very seriously and believes this case was dealt with fairly and appropriately.’



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