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Bridal boutique owner, 50, sent poison pen letter comparing her shop to a prison cell and GRAVEYARD

A bridal  boutique owner has revealed how her she received an anonymous four page poison pen letter blasting her ‘uninspiring and unattractive’ window displays – comparing existing floral arrangements to something from a graveyard.

Tara Trethowan, 50, who runs independent boutique The Bridal Studio in Helston, Cornwall, said she received the vile missive through the post at the end of November as was stunned when she received the nasty handwritten rant accusing her ‘wasting a prime high street position with thoughtless displays’ and suggesting she ‘couldn’t be bothered’ with brides.

No part of the ‘uninspiring’ store was left uncriticised, with the window displays, ‘prison cell’ grey walls, colour scheme, dresses, and floral displays all coming under fire. 

Tara Trethowan (pictured). 50, who runs independent boutique The Bridal Studio in Helston, Cornwall, said she received the vile missive through the post at the end of November as was stunned when she received the nasty handwritten rant accusing her ‘wasting a prime high street position with thoughtless displays’ and suggesting she ‘couldn’t be bothered’ with brides

The boutique owner has revealed how her she received an anonymous four page poison pen letter blasting her 'uninspiring and unattractive' window displays - comparing existing floral arrangements to something from a graveyard', the shop is pictured

The boutique owner has revealed how her she received an anonymous four page poison pen letter blasting her ‘uninspiring and unattractive’ window displays – comparing existing floral arrangements to something from a graveyard’, the shop is pictured

The rude writer, who opened the letter with ‘this is difficult to write’, suggested Tara’s displays should be ‘full of joy’, include peach tones and that she should use decorations from The Range.

The mum-of-three posted the ‘ridiculous’ note online where it racked up more than 3,300 likes, comments and shares.

Supporters branding the letter as an ‘absolute load of b*******’, while the owner defended the display and explained that the pictures were taken on a ‘bleary day’ when she didn’t have the lights on.

 ‘It’s pretty ridiculous. Usually when we get letters in the post they are from brides generally with a photograph of them in their dress thanking us for helping them find their dress,’ Tara said. 

‘We don’t usually get handwritten letters and it was a bit of a shock to be honest.

‘We didn’t really know what to make of it and at first thought it was maybe a bit of a joke.

The rude writer, who opened the letter with 'this is difficult to write', suggested Tara's displays should be 'full of joy', include peach tones and that she should use decorations from The Range.

The rude writer, who opened the letter with ‘this is difficult to write’, suggested Tara’s displays should be ‘full of joy’, include peach tones and that she should use decorations from The Range.

The mum-of-three posted the 'ridiculous' note online where it racked up more than 3,300 likes, comments and shares. The shop is pictured from outside

The mum-of-three posted the ‘ridiculous’ note online where it racked up more than 3,300 likes, comments and shares. The shop is pictured from outside 

‘If somebody felt aggrieved by our windows and that they were so upset about it then why didn’t they sign the letter, e-mail us or write a Google review.

‘At first I was disappointed to think that somebody felt like that about us because I put a lot of effort and love into what I do.

THE POISON PEN LETTER IN FULL 

The letter reads: ‘This is difficult to write but please take this as positive advice.

‘Your shop window is extremely dull. It’s empty, grey and cold. The bridal gowns look like they have been dumped on the mannequin, rather than dressed.

‘The truly awful plastic flowers above your window resemble long forgotten and faded plastic flowers taken from a graveyard. Really, really bad.

‘Your window is uninviting and uninspiring. In fact the charity shop windows nearby are much more attractive.

‘Your windows should be full of joy, soft peach, rose and cream colours.

‘Silk flower bouquets, tiaras, posies.

‘The gowns should be pinned out, maybe with veils, headdresses, shoes, bags, confetti.

‘Drape the window with an arch of silk flower, as a bridal walk through.

‘Get rid of that prison cell grey. It’s totally off-putting. Maybe add some colours with bridesmaid dresses or pageboy outfits.

‘You are wasting a prime high street position with the thoughtless displays you have.

‘Your windows give the impression of not bothering and that is what customers think.

‘If you can’t be bothered, how much attention would you give to a prospective bride. None.

Maybe put a properly positioned gown/bridesmaid dresses in one window and wedding accessories in the other.

‘Go and look at the joyful decorations in The Range, plenty of cheap additions to brighten up your windows silver vases, pretty napkins, champagne/glasses, silk flowers.

‘Please do something positive to create interest in your business.

‘Please put some joy, colour and fun into your window dressing, or take advice (Youtube?) on how to.

‘It would be sad to see your business fail, but really you have a huge market, as there are no other bridal shops nearby.

‘Go and visit other bridal outfitters and see what they do to attract buyers. Get rid of grey and plastic white, peach, rose, cream, colour and style is what’s needed.’

 

‘It isn’t a job, it’s like a vocation really. I love what we do and feel very privileged to be able to help brides find their dress.

‘So to get a letter like that initially my first thoughts were ‘wow, god I’ve really upset somebody’.

‘But as it’s gone I’m more of the thinking that it was maybe somebody who’s got a bit too much time on their hands and I got it in the neck for whatever reason.’

Tara, who’s been running her modern contemporary boutique since 2015, said that most bridal shops use grey and white or just white as colour schemes.

Others, her included, solely have dresses in their displays to enable brides to visualise the complete look for themselves.

Tara said: ‘I haven’t got a clue why they wrote the letter, that’s the million-dollar question.

‘I would really like it if they felt as passionately as they feel that they do, they should come forward and have a conversation with us

‘They’re not going to get dismissed, we’re not going to berate them because they’ve got an opinion.

‘Everybody has an opinion and it’s all subjective but I’m genuinely keen to know what drove them to write it.

‘If they want to come in and offer us their wealth of experience and knowledge then we’re always keen to hear, we are always wanting to improve our business and will always be happy to hear someone’s constructive criticism, especially if it helps our business.

‘You’re never going to please everybody and everybody feels that their opinion is as important.

‘Our target audience and our brides tell us they are all really happy.

‘We’ve got a great following and really good relationships with our brides. Most of them are referrals from other brides, so we’ve got to be doing something right.’

Tara received the letter on November 30th and posted it on The Bridal Studio’s Facebook page to gauge whether or not other thought her window displays really were ‘dull’.

Social media users flooded the post with comments of support – and says she’s also been gifted flowers, cards and received phone calls and messages.

Christine Woods wrote: ‘Oh my goodness, this beggars belief.

‘Everyone has an opinion but why not put your name to it.

‘Tara your windows are stunning, and of course you care about your brides and business. How many awards this weekend. Don’t change a thing. X’

Sarah Bateman commented: ‘Obviously written by someone with a wealth of knowledge on styling a window display – I mean, peach, cream and accessories from The Range!

‘This is obviously the work of a jilted 50+ woman harking back to the weddings of the 80s and 90s. She’s obviously stuck in a time warp!’

Sam Jane wrote: ‘I despair of the human race sometimes. So bloody rude and thoughtless.

‘Obviously got too much time on their hands Tara*shows what a lonely life they lead! Read all the lovely comments and put this crap in the bin where it belongs xx’ 

The mum-of-three posted the 'ridiculous' note online where it racked up more than 3,300 likes, comments and shares

The mum-of-three posted the ‘ridiculous’ note online where it racked up more than 3,300 likes, comments and shares

Charlotte Emily White commented: ‘That is literally so savage and uncalled for and completely inaccurate.

‘How old is this person? Is it a fountain pen? Clearly they don’t realise grey is a very popular colour for weddings!

‘When I had my dress fitting I didn’t want everyone gawking in on me so the privacy of your set-up is perfect. This person is a kn*b.’

Judith Oliver wrote: ‘I look forward to seeing your window whenever I’m in or passing through Helston.

‘I would ignore any letters written by someone who hasn’t the courage to put their name to it and who can’t spell ‘truly’. Wishing The Bridal Studio the very best of continued success.

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Read more at DailyMail.co.uk