British Airways travel chaos as ‘global IT glitch’ grounds flights across the world with passengers at Gatwick and Heathrow complaining of lengthy delays and online check-in crashing
- Customers at the majority of British airports reported being unable to check-in
- BA passengers also stuck on grounded planes in the UK, Europe and globally
British Airways has today suffered another IT glitch grounding flights all over the UK and across the globe.
Customers at the majority of British airports reported being unable to check-in or posted pictures of themselves stuck on planes unable to take off for hours.
Huge queues have formed at BA’s desks at Heathrow’s terminal 5 as families getting away for their summer holidays were stuck.
And BA passengers as far afield as Tokyo, Delhi and across Europe also reporting problems this morning with many stuck in planes on the Tarmac.
A spokesman for the airline said: ‘We are experiencing some systems problems this morning which are affecting check-in and flight departures’.
Huge queues formed at Heathrow Airport’s terminal 5 this morning as British Airways systems failed after yet another IT glitch
Liz Waugh posted this photo of her ordeal while stuck on plane in Italy as BA grounded flights
BA customers flooded social media with tweets calling the situation ‘shambolic’ and ‘pure chaos’
Problems emerged at 4.30am this morning when BA customers tried to check-in for the first flights of the day across the UK.
Today’s chaos came around a fortnight after people missed flights or were forced to take off without their luggage at Heathrow when a check-in system went into meltdown.
The chaos, a day before schools break up and ahead of threatened strikes by pilots, caused queues of up to two hours and delayed British Airways flights from Terminal Five.
Hundreds of suitcases were seen being piled up behind screens after a fault with the bag-drop early in the morning.
With the system still not working well into the afternoon, some passengers faced an agonising wait to see if their baggage would turn up at their destination.
