British expat is shocked by the ‘weird trust system’ in place while buying a bag of ice at Australian service stations
- A British expat living in Australia has revealed a ‘weird’ thing she discovered
- Jordana Grace purchased two bags of ice cubes from a petrol station
- She was then told to collect her ice from a freezer outside without supervision
- The comedian said she was surprised about the ‘level of trust’ Aussies have
A British expat living in Australia has revealed the ‘weird’ thing she discovered when buying a bag of ice cubes from a petrol station.
Jordana Grace said she was surprised by the ‘level of trust’ Aussies have after she was told to collect her own bag of ice from the freezer at the petrol station without any supervision.
The comedian, who moved from London to Brisbane, explained how she thought the method was strange because in the UK, shoppers can only leave the store with the ice once it’s scanned and paid for at the counter.
Jordana Grace (pictured) said she was surprised about the ‘level of trust’ Aussies have after she was told to collect her own bag of ice from the freezer situated outside the petrol station without any supervision – after she’d already paid for them inside the store
‘I just wanted two bags of ice, I went inside and I couldn’t see it so I asked the guy. He said “you pay for it and then you go outside to the ice locker and then you go to your car”,’ she said in her TikTok video.
Clearly confused, she questioned the worker: ‘Don’t you want me to get the bag so you can scan it and then I pay for it? Isn’t that normal?’
But the employee responded to her, saying: ‘No, you just pay for it and then we trust you to get whatever you paid for.’
Stunned by the revelation, Jordana said she thought the procedure was ‘shocking’.
‘They like trust you at the gas station. I don’t know why I find this so shocking. Like you just walk outside and they trust you to get ice, fire wood and all the fish bait. I just don’t feel like I was given this level of trust in the UK,’ she said.
‘So now not only do I have two bags of ice, but now I have a whole lot of questions.’
Jordana said the ice buying experience was one of those things she wished she had known before moving to Australia.
The comedian who moved from London to Brisbane said she thought the method was strange because in the UK, shoppers can leave the store with the ice once it’s scanned and paid for at the counter
Jordana said the ice buying experience was one of those things she wished she had known before moving to Australia
Her video has since been viewed more than 30,000 times, with many Aussies insisting: ‘We are a trusted country’.
However, one man quickly dismissed the claim, saying: ‘No, it’s just ice. We still put high stolen items locked behind glass.’
Some petrol station workers also responded to the video, with one confirming: ‘Spoiler: As someone who works at a servo in Australia, we don’t trust you, we have cameras at the exits that record your license plate.
While another agreed with him, saying: ‘I’ve worked in a servo… you are on camera, your car’s rego plate number is on camera… the trust is in the cameras.’