Chaos at Stansted Airport as Ryanair passengers wait THREE hours for luggage

They’d already landed an hour late in London, so these passengers were in no mood for any extra waiting around.

But these photographs show the chaotic scenes at London Stansted Airport early yesterday morning after Ryanair passengers arriving on the flight from Ibiza were faced with a three-hour wait for their luggage.

Witnesses told MailOnline how it took two hours just to show which carousel the bags would arrive on – and then the first bags which came out were actually for other passengers arriving from two different Jet2 flights.

Passengers were left fuming at London Stansted Airport early yesterday morning as they faced a three-hour wait for baggage

These photographs show the chaotic scenes at London Stansted Airport early yesterday morning as people waited for bags

These photographs show the chaotic scenes at London Stansted Airport early yesterday morning as people waited for bags

Flight FR9252  landed one hour and 16 minutes late at London Stansted Airport at 0.32am early yesterday morning

Flight FR9252 landed one hour and 16 minutes late at London Stansted Airport at 0.32am early yesterday morning

Passengers scramble to pick up their bags as they face chaotic scenes at London Stansted Airport early yesterday

Passengers scramble to pick up their bags as they face chaotic scenes at London Stansted Airport early yesterday

The huge backlog resulted in bags overflowing and falling off the belt onto the waiting passengers – which prompted them to press the emergency stop button after two passengers were injured, it was claimed.

The trouble began for the Ryanair passengers on Saturday evening in the Spanish resort when flight FR9252 took off one hour and 39 minutes late from Ibiza, and landed one hour and 16 minutes late at Stansted at 0.32am.

Passengers were said to have felt claustrophobic, agitated and distressed as they sat in the hot aircraft on the Tarmac at Ibiza Airport waiting for takeoff, while the airline offered them €3 (£2.70) bottles of water.

Having finally landed at Stansted, the tired passengers then rushed through passport control hoping to get home as soon as possible – but were then faced with further problems at baggage reclaim.

A witness told MailOnline: ‘Two hours later bags begin to convey around the carousel, only they were not for the awaiting Ibiza passengers – but instead for another two Jet2 flight arrivals from other destinations.

It comes as talks aimed at resolving the long-running dispute between Ryanair and its Irish pilots got under way

It comes as talks aimed at resolving the long-running dispute between Ryanair and its Irish pilots got under way

The Ryanair passengers had already arrived late on their flight from Stansted when they were left waiting for their luggage

The Ryanair passengers had already arrived late on their flight from Stansted when they were left waiting for their luggage

The huge backlog resulted in bags overflowing and falling off the belt onto the waiting passengers, it was claimed

The huge backlog resulted in bags overflowing and falling off the belt onto the waiting passengers, it was claimed

A witness said that the first bags which came out were actually for other passengers arriving from two different Jet2 flights

A witness said that the first bags which came out were actually for other passengers arriving from two different Jet2 flights

People waiting for bags were allegedly prompted to press the emergency stop button after two passengers were injured

People waiting for bags were allegedly prompted to press the emergency stop button after two passengers were injured

‘At this point there was now a huge backlog resulting in bags overflowing on to the belt, piling up and falling off on to the public – leaving two passengers injured and others filling out incident forms.

‘Passengers were left no choice but to repeatedly hit the emergency stop button to prevent further causalities and damages to the already broken belt due to the overloading and high volume of cases.

‘Despite the public having to stop the machine, airport staff repeatedly and manually restarted the belt back up to try and clear the Ryanair backlog which has now been going on for some days.

‘On the third hour after landing an announcement was made that in fact Ryanair’s Ibiza passengers’ bags were now to be sent out on belt three. Finally this was to be the truth as bags begin to convey around the belt.

‘This did not please disgruntled customers who were demanding to speak with management or persons higher at Ryanair but never once got to see or speak with a Ryanair member of staff from any department.

Ryanair passengers arriving on the flight from Ibiza were faced with a three-hour wait for their luggage

Ryanair passengers arriving on the flight from Ibiza were faced with a three-hour wait for their luggage

The trouble began for the Ryanair passengers  in the Spanish resort when flight FR9252 took off one hour and 39 minutes late

The trouble began for the Ryanair passengers in the Spanish resort when flight FR9252 took off one hour and 39 minutes late

The tired passengers had rushed through passport control at London Stansted, hoping to get home as soon as possible

The tired passengers had rushed through passport control at London Stansted, hoping to get home as soon as possible

‘Passengers were left upset and stranded after their modes of transport home were also affected as some were cancelled or family members weren’t able to wait due to the high parking charges at Stansted for pickup.’

MailOnline has contacted Ryanair and Stansted Airport for comment. It comes as talks aimed at resolving the long-running dispute over pay and working conditions between Ryanair and its Irish pilots got under way today.

The dispute resulted in a fifth day of strike action on Friday. About 100 of Ryanair’s 350 Irish-based pilots joined colleagues in Belgium, the Netherlands, Germany and Sweden in a series of strikes.

The airline said 396 flights were cancelled as a result, disrupting thousands of passengers. Ryanair said mediation was required after five strikes failed to achieve ‘anything other than to regrettably disrupt some customers’.

** Do you have any photographs of chaos at Stansted? Please send them to: pictures@mailonline.co.uk ** 



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