Chipotle marketing chief resigns days after new CEO takes over

Chipotle’s chief marketing and strategy officer who was arrested in a massive cocaine sting two years ago has stepped down, just nine days after a new CEO took the reins at the troubled restaurant chain.

Mark Crumpacker, 54, will leave Chipotle effective March 15, according to a regulatory filing. The company announced his departure on Wednesday. 

Chipotle in a statement thanked Crumpacker for his role in shaping and defining the brand since joining the company in January 2009, and said it would continue its marketing plans while finalizing plans for a new chief marketing officer.

Chipotle disappointed some investors in September 2016 when it reinstated Crumpacker just months after he was charged with multiple counts of cocaine possession. 

Brian Niccol

Changing of the guard: Mark Crumpacker’s (left) resignation was announced just nine days after Brian Niccol (right) was tapped as new CEO of Chipotle

Chipotle thanked Crumpacker for his role in shaping and defining the brand since joining the company in January 2009

Chipotle thanked Crumpacker for his role in shaping and defining the brand since joining the company in January 2009

Prosecutors said Crumpacker was caught on a wire ordering cocaine to be delivered 13 times to his $2.5million apartment on West 13th Street and spent $3,000 on the recreational drug. 

He pleaded guilty to drug possession charges in January 2017. Prosecutors agreed to dismiss the case if he received treatment for a year and stayed out of trouble.

After sticking to the program for the full course, the cocaine charges were dropped against him in January 2018.  

Crumpacker’s efforts, particularly food giveaways aimed at wooing back customers after a series of reputation-crushing food safety lapses in late 2015, were costly and failed to resonate with customers amid fierce competition from rival restaurant operators.

Some campaigns left customers and rival marketers scratching their heads. For example, Chipotle’s June 2017 buy-one-get-one-free advertisement for nurses showed a foil-wrapped burrito ‘dressed’ in blue scrubs and a stethoscope. The text read ‘Code Burrito’ – leaving some viewers to think of ‘Code Blue’ medical emergencies.

Prosecutors said Crumpacker was caught on a wire ordering cocaine to be delivered 13 times to his $2.5million apartment

Crumpacker arrives in court in handcuffs after his arrest in July 2016

Prosecutors said Crumpacker was caught on a wire ordering cocaine to be delivered 13 times to his $2.5million apartment. Pictured: Crumpacker arrives in court in handcuffs after his arrest in July 2016 (left and right)

Crumpacker (pictured in court in January 2017) pleaded guilty to cocaine possession six months after he and many other Manhattan professionals were arrested in a white collar drug bust 

Crumpacker (pictured in court in January 2017) pleaded guilty to cocaine possession six months after he and many other Manhattan professionals were arrested in a white collar drug bust 

Chipotle disclosed in a January filing that it had signed retention agreements of $1million for Chief Financial Officer Jack Hartung and $600,000 for Crumpacker that would reward them for staying one year after a new CEO was appointed.

A Chipotle spokesman said Crumpacker will receive previously negotiated post-employment payments, including his retention bonus.

Hartung’s and Crumpacker’s retention agreements included several scenarios for payment upon their early departures – including reductions in duties and moving primary work locations by more than 30 miles.

Crumpacker made just shy of $4.3million in total compensation in 2015 in his role as Chief Marketing Officer (CMO) at the Mexican fast food chain, receiving roughly $45,000 for housing expenses and over $30,000 for a company car.

A bundled-up Mark Crumpacker was photographed outside court in January 2018

A bundled-up Mark Crumpacker was photographed outside court in January 2018

Of his total compensation, he received $530,000 as his salary as of 2015. 

Former Taco Bell CEO Brian Niccol took the helm from Chipotle founder Steve Ells on March 5 and is based at Chipotle’s Denver headquarters.

Ells and Crumpacker work from Chipotle’s New York office and Hartung is based in Chicago.

Prior to joining Chipotle, he was the founder, CEO and Creative Director at Sequence, a San Francisco-based branding and interactive agency. 



Read more at DailyMail.co.uk