News, Culture & Society

Comcast is DOWN across the US! Tens of thousands of users are experience a total blackout

Comcast goes DOWN! Tens of thousands of users suffer total blackout across internet, television and smartphone services

  • Comcast is experiencing issues across the US as of Tuesday morning
  • Issues appeared around 8:12am ET, hitting mostly users on the west coast and mid-west region of the nation – some east coast customers are also having issues
  • Most users are experiencing a total blackout, while others report issues with landline internet or email 


Comcast, an American telecommunications conglomerate, is down across the U.S., leaving tens of thousands of customers without internet access.

More than half of the issue reports note a total blackout, while the rest are unable to use landline internet or email.

The crash appears to have started around 8:12am ET and is hitting costumers along the west coast and mid-west and some reports are surfacing on the east coast.

Comcast, which owns the popular Xfinity internet, phone and television service, has yet to reveal what is causing the outage or when issues will be fixed.

DailyMail.com has reached out to Comcast for more information. 

Comcast, an American multinational telecommunications conglomerate, is down across the US, leaving thousands of customers without internet access

DownDetector, a website that monitors online outages, showed more than 55,000 Americans without service at the peak of the outage – and as many are just starting their workday.

Many users flocked to Twitter to share their frustrations about not having service.

One Twitter user joked that Comcast going down means no work for the day, while another is angered by the event saying: ‘why is Comcast xfinity so **** expensive yet always down??????????? Worst service provider ever!’

Although the outage is blanketing the entire US, the map on DownDetector shows San Francisco as being hit the hardest.

The crash appears to have started around 8:12am ET and is hitting costumers along the west coast and mid-west and some reports are surfacing on the east coast

The crash appears to have started around 8:12am ET and is hitting costumers along the west coast and mid-west and some reports are surfacing on the east coast

Many users flocked to Twitter to share their frustrations about not having service

Many users flocked to Twitter to share their frustrations about not having service

Other locations include Los Angeles, Chicago, parts of New Jersey and other locations in the mid-west. 

Comcast Xfinity was reported to be down for thousands of Bay Area customers Monday night that carried over into the next day.

This region includes major cities like San Francisco, San Jose, Oakland and Fremont. 

According to Oakland News Now, the outage stems from a major storm that hit the region that brought intense winds at speeds of more than 40 miles per hour, which may have impact Comcast Xfinity service.

Many users in Philadelphia, Pennsylvania and southern New Jersey are also reporting outages, along with those in the Chicago area.

One Twitter user joked that Comcast going down means no work for the day

One Twitter user joked that Comcast going down means no work for the day

Another user asked if that outage is hitting the entire US

Another user asked if that outage is hitting the entire US

Comcast, which owns the popular Xfinity internet, phone and television service, has yet to reveal what is causing the outage or when issues will be fixed

Comcast, which owns the popular Xfinity internet, phone and television service, has yet to reveal what is causing the outage or when issues will be fixed

Xfinity’s own outage tracker is currently down, displaying the error message: ‘We are experiencing abnormal traffic to our network or… the service or servers on it are not currently available.’  

The company is also redirecting users to its status page, where local outages are displayed.

It also includes tips, including restarting the modem and cable boxes, as well as ensuring they are plugged in, to try and make the connection work.

However, many users report being unable to access the website due to their internet being down. 

As of November 2019, Comcast was the second largest pay TV provider in the US with 20.4 million users.

Read more at DailyMail.co.uk