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Cowboy travel agent weeps as she is jailed for two years

Sufiya Esa (pictured arriving at court) wept as she was handed a two year sentence

A travel agent who used £26,000 that a customer was saving for his daughter’s medical treatment to reimburse other customers whose cash she had blown has been jailed.  

Sufiya Esa wept as she was handed a two year sentence at Snaresbrook Crown Court – despite being let off the hook for a similar scam seven years ago when she fleeced £13,000 from another travel agent to keep her former business afloat.

The 41-year-old used the savings of customer Iqbel Salah to pay for other customer’s holidays after she spent the money which should have paid for their bookings. 

A jury heard Mr Salah used Esa’s travel agency to book the trip for his daughter’s treatment, but when gave his card details over to Esa she used his account as a cash cow to fund other clients whose money had vanished

Esa told Iqbel that his first card had been declined, prompting him to give her new card details which gave Esa another account to use.

She  ended up going through 11 of his credit cards.

In a matter of weeks, Iqbel unwittingly forked out £26,000 as he funded her company’s backlog of flight and hotel bookings.

Gregory Wedge, prosecuting, said:’The defendant obtained funds for flight bookings, acting as an intermediary. Clear incidents of fraud emerged.

‘The defendant obtained credit card details and then would make a series of bookings for other customers.

‘Iqbel Salah and his daughter had his credit card used for bookings he did not authorise.

‘The defendant then maintained to Mr Iqbel the cards were being declined so different cards were being used to make payments.

‘When she was interviewed in July 2016, the defendant said it was bad business practise but not fraud.’

Ranjeet Dulay, defending, said she is ‘clearly not a good businesswoman’, and said the scam had originally started as a way to roll over funds.

She said the fraud arose from an attempt to save face.

‘The credit cards were transferred and attempted flight bookings were made,’ he said.

‘What had actually happened was that the failed flight bookings were other flight bookings for other customers to save face.’

Esa admitted eight charges of frauds and had 14 other frauds and attempted frauds taken into consideration by Judge Nicholas Sanders, amounting to £17,000.

Esa was sentenced for two years at Snaresbrook Crown Court (pictured)

Esa was sentenced for two years at Snaresbrook Crown Court (pictured)

‘The essence of the frauds are all the same,’ the judge said.

‘You were operating a travel agency booking flights and hotel accommodation and you got into financial difficulty.

‘The result was that customers who had given you their credit card details you quite dishonestly used those details to pay for flights and services of other people.

‘This was quite clearly an abuse of your position of trust and reasonable members of public provided you with their card details for the specific purpose to buy their flights.

‘You used them to acquire flights for other people.

‘There was considerable effect on the victim.

‘He was hoping to get the trips to deal with his child’s medical condition.

‘He had to arrange for other funds for dealing with the trip.

‘In February 2010 for very similar offences you were given a suspended sentence of imprisonment.

‘I’m quite satisfied that this is so serious that only prison is appropriate.

‘It would be quite wrong to suspend the sentence in this case.’

Members of her family in the public gallery wept as she was led from the dock.

Esa, of West Ham, east London, was given two years in custody for eight counts of fraud by false representation.


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