- Transport for London (TfL) is accused of keeping quiet about ‘cash mountain’
- Lib Dem’s Caroline Pidgeon: ‘TfL needs to tell customers how to claim cash back’
- The balances and deposits on discounted travel cards that haven’t been used for at least 12 months is £321 million
London commuters are being urged to get their money back from discarded Oyster cards.
The balances and deposits on discounted travel cards that haven’t been used for at least 12 months is £321 million.
Liberal Democrat Caroline Pidgeon accused Transport for London (TfL) of keeping ‘incredibly quiet’ about the ‘cash mountain’ that had piled up.
The balances on Oyster cards that haven’t been used for at least 12 months is £321 million
But TfL said it is ‘committed’ to helping passengers get their money back.
More than 100 million people have used the electronic travel cards since they were launched 15 years ago.
Ms Pidgeon went on: ‘The total amount left on dormant Oyster cards is soaring, almost certainly in part due to the increasing number of people who have switched to contactless payment.
‘TfL never stops bombarding us with advertisements and information campaigns, but highlighting this cash mountain is one issue that they remain incredibly quiet about.
Liberal Democrat Caroline Pidgeon accused Transport for London (TfL) of keeping ‘incredibly quiet’ about the ‘cash mountain’ that had piled up
‘It is time TfL devoted far more time and energy telling the public how they can get their own money back.’
TfL’s chief technology officer Shashi Verma said: ‘The Oyster card is an essential part of London and we’re delighted with how popular this innovation has become in the last 15 years.
‘It has transformed travel on public transport in London, become a world-recognised product and helped provide more affordable and convenient travel for everyone.’
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