A furious diner has slammed a restaurant after staff typed ‘pain in the a** woman’ on her £160 receipt.
Anna Warrender and her two friends spent £160 on food and Prosecco at Brewhemia in Edinburgh on Saturday night.
The friends said they had to wait 45 minutes for food and were given just 15 minutes to wolf down their dessert.
The diner responded by giving them one of their £23 bottles of Prosecco on the house.
But there was a nasty surprise on the receipt when they took a closer look. Typed in capitals under the name section was the phrase ‘Pain in the a** wom’.
At the bottom of the receipt for Anna Warrender’s restaurant bill, the words ‘pain in the a** wom’ had been written next to the name section
Miss Warrender (pictured) said she was ‘absolutely disgusted’ by the Edinburgh restaurant
Miss Warrender posted a picture of the receipt on Facebook the next day.
Alongside an angry red faced emoji, she wrote: ‘Absolutely disgusted by the service experienced today in @brewhemiaedin.
‘Food took 45 minutes and then we were told we only had 15 minutes left despite being given dessert menus.
‘Then to top it off this was our receipt. Check out the complimentary items #paininthea*swoman’
Dozers of social media commented describing the restaurant’s customer service as ‘appalling’ and shocking.’
Joanna Miller wrote: ‘That’s horrendous Anna. What a way to treat customers!’
Linda Mckee said: ‘Shocking, especially at the amount you had spent.’
Melissa McDonald wrote: ‘Wtf. That’s so unprofessional, especially the name calling. Sorry you had to deal with that.’
Laura Archibald said: ‘What the hell! That’s absolutely shocking.’
Miss Warrender said today she and her friends had been offered a full refund by the restaurant, adding that it was ‘an acceptable response to the situation’.
MailOnline has contacted Brewhemia Edinburgh for a comment.
Miss Warrender visited the new Edinburgh diner on Saturday night with her friends but was left angry by the restaurant’s choice of words on her receipt
This is not the first time Brewhemia, which opened in July on Edinburgh’s Market Street, have been criticised for their customer service
This is not the first time Brewhemia, which opened in July on Edinburgh’s Market Street, have been criticised for their customer service.
In September the restaurant’s general manager Danny Wylie, was forced to apologise after a customer was rejected for wearing glitter on his face.
The incident was brought to light on social media by Drew Kerr, who was visiting Edinburgh for a birthday party.
He posted a picture of himself with the face-paint on Twitter just after he was refused entry at the restaurant.
Referring to his sexuality, he said: ‘Just told by the bouncer at @BrewhemiaEdin that the pub “didn’t want people like you with that on your face” in there.’
A second post read: ‘He [the doorman] was clearly unhappy at ‘people like us’ (direct quote) and let a very cute straight couple in right after us.’
At the time Brewhemia issued a public apology insisting it was an ‘isolated incident’.