A hotel in Egypt where a British couple died ‘has been a death trap for five years’, according to a former employee.
Father-of-two Shaun McLoughlin, 35, said he worked at the Steigenberger Aqua Magic Hotel in Hurghada in 2013 and claimed he raised concerns about food and heating to no avail.
It comes after John Cooper, 69, and wife Susan, 63, fell ill and died at the five-star property last week in front of their daughter Kelly Ormerod.
Travel Agent Thomas Cook evacuated 300 guests from the resort amid ‘raised levels of illness’ as the hotel dismissed claims of food poisoning as ‘speculation’ while Egyptian authorities say the deaths were due to ‘natural causes’.
Shaun McLoughlin, pictured, claims the Steigenberger Aqua Magic Hotel ‘has been a death trap for five years’ after working there in 2013 and claiming there were issues with food and heating
Susan Cooper, 63, and her husband John Cooper, 69 (pictured together), were on holiday at the Steigenberger Aqua Magic hotel in the Red Sea resort town of Hurghada when they died within hours of each other this week
Kelly Ormerod, 40, (pictured with her mother) said her 69-year-old father died in the hotel before she accompanied her mother, 63, to hospital in an ambulance where she died
Thomas Cook has moved all their customers and cancelled future arrivals at the Steigenberger Aqua Magic Hotel, pictured
Mr McLoughlin spent two months in Egypt and added he suffered two bouts of diarrhoea in his first nine days at the resort.
He told The Sun: ‘I worked there in 2013 and it was a death trap then. I’m surprised it’s taken this long for someone to die. Food was diabolical and boilers were fixed by people who didn’t know what they were doing.
‘In the kitchen I saw food washed with local water. I told them it was wrong but no one cared.’
Mr McLoughlin was working at the hotel on a £200-a-week deal that was supposed to last six months, but left after just two because of a motorcycle crash.
He claimed the country was ‘corrupt’ because he was able to pay £25 to get a fitness-to-fly letter despite being ‘too sick’ for it.
Thomas Cook continues to investigate and said it would expand its probe into the deaths to include any other customer reports of illness at the hotel this summer.
Mr Cooper died before his daughter’s eyes in the five-star Aqua Magic hotel in the Red Sea resort of Hurghada on Tuesday before his wife Susan, 63, was rushed to hospital where she also died.
The tragedy happened in the Red Sea resort town of Hurghada in eastern Egypt this week
Ms Ormerod spoke to the BBC, describing the terrifying moment she saw her father John, 69, and mother Susan, 63, Cooper gravely ill
Speaking to the BBC, Ms Ormerod said: ‘At 11 o’ clock I went to knock on the door to see if they were just having a bit of a lie in and didn’t want to be bothered, and as I opened the door I could see that my dad was extremely ill.
‘He was staggering back to the bed. Mum was laid on the bed. And I could tell there was something seriously wrong with them.’
She added that she believes something in the room killed them, despite Egyptian officials insisting their deaths were ‘normal for an old English man and his wife’ and the result of respiratory and heart failure.
Ms Ormerod claimed that her daughter noticed a smell that was ‘a little bit funny, that wasn’t right’ in the room, hours before the couple died.
She said: ‘Mum and my daughter went back to their bedroom on their own. As soon as they went into the bedroom, my daughter said they could smell something that was a little bit funny, that wasn’t right.
‘All they did was spray a little bit of perfume to try to eliminate the smell.
‘They then fell asleep and my father came back to the room an hour later, and my daughter woke up and said she felt very unwell with the smell and she wanted to come and return to my room.
‘So my dad came up to my room at about 01:30 with my daughter. He was fit and healthy and we said goodnight, see you tomorrow. ‘
Ms Ormerod added: ‘There was something in that room that’s actually killed them.
‘Whether they’ve inhaled something that’s poisoned them. I can only have my opinion of what was wrong.’
She has spoken to both the governor of Hurghada and the Egyptian minister of tourism over the deaths and still believes ‘something suspicious’ took place.
Meanwhile last Saturday around 100 furious British guests landed at Manchester Airport and complained of vomiting, stomach cramps and diarrhoea.
One tourist claims she was told by a Thomas Cook rep that the deaths were caused by ‘carbon monoxide coming through the air vent.’
But the company says it has found no evidence for this and Egypt’s public prosecutor has ruled it out after a technical team reported there were no toxic or harmful gas emissions and the room’s air-conditioning unit was ‘sound’.
Governor Ahmed Abd Alla told Mail Online he was ‘annoyed’ by what he saw as hysteria and speculation that followed the tragedies.
He said: ‘Only four of the 16 who went to hospital after were English and some of the reasons were because they had swallowed sea water while swimming or had been in the sun too long.
‘They had problems with the heat too. But I went to the hotel myself and I have seen the fine conditions. Let me tell you there are 1995 guests in that hotel this weekend and they have no problems.’
He denied that a cover up was going on and said he had demanded a full investigation with an expert team analysing any aspect of the hotel which might have led to the Coopers taking ill before they died.
Hurghada Governor Ahmed Abd Alla (pictured in suit next to Ms Ormerod) is pictured with Kelly Ormerod (pictured on the phone) the daughter of John and Susan Cooper who died within hours of each other on holiday at an Egyptian hotel
At 3.30am Saturday around 100 furious British guests landed at Manchester Airport and complained of vomiting, stomach cramps and diarrhoea. Pictured: Holidaymaker Tracy Wooffindin as she lands back in the UK
One customer shared a letter they had received from Thomas Cook after landing at Manchester
As previously reported, chief executive of Thomas Cook, Peter Fankhauser, said the couple’s family would ‘hopefully’ find out the cause of their deaths in 10 days, when tests are completed.
He said today: ‘We have no real evidence what caused the deaths, but what I can promise is at Thomas Cook we are doing everything to support the family and to support the Egyptian authorities… to get to the bottom of it and to get to the cause.
‘There is no evidence that it is a carbon monoxide poisoning. We have no evidence but I don’t want to rule out anything before I really know the cause.’
‘Twenty-four hours after the couple died we had we had our specialists… in the hotel. They took probes of the food, of the hygienic systems, of water, as well the air conditioning systems, and all those probes are now in Egypt.
‘They are now examining and testing the probes and we support them in doing that, but that takes about 10 days.’