Fury as St George Bank customers are told their balance is ZERO during Visa debit card chaos 

Fury as Aussie bank customers have their bank balance wiped to ZERO during debit card chaos – with some falsely charged thousands

  • St George Bank customers have had their bank account drained of all money
  • The institution confirmed the issue which duplicated debit card transactions 
  • On Sunday hundreds of customers voiced their outrage to the bank via twitter
  • Many claimed the glitch left them unable to purchase groceries or pay their bills

St George Bank customers have had their bank accounts drained of all money after a debit card issue duplicated transactions.

The banking giant, owned by Westpac, confirmed it was dealing with a glitch that left customers with empty bank balances, and even overdrawn accounts.

‘We’re aware of an issue impacting some of our customers where Visa Debit Card payments have been duplicated overnight,’ St George Bank tweeted at 10.00am on Sunday.

St George Bank customers have had their accounts drained after an issue was confirmed via the institution’s Twitter account

By 6pm, the bank announced the issue was ‘resolved and customer balances had been restored’ but not before those affected voiced their outrage.

Customers tweeted that they have been unable to buy food, or access any money at all as their accounts were completely wiped. 

One frustrated individual said they had been double charged by more than a thousand dollars, and when they tried to transfer money across, their balance remained overdrawn.

The glitch saw transactions from debit cards duplicated, leaving customer with empty and overdrawn accounts

The glitch saw transactions from debit cards duplicated, leaving customer with empty and overdrawn accounts

Another angry banker was dumbfounded by the issue, saying ‘this is insane – I can’t believe this is even possible. You have left SO many people with 0 money’.

Other customers were also clearly confused why the bank didn’t notify customers directly about the potential fault in their system. 

Daily Mail Australia has contacted St George Bank for comment. 



Read more at DailyMail.co.uk