Google to issue software update for ‘clicking’ in Pixel 2

Earlier this week, several owners of Google’s new Pixel 2 smartphone reported ‘clicking and whistling’ issues with the £630 ($649) handset.

Users complained that the smaller model of the two flagship devices was emitting a series of irritating high pitched sounds and strange clicks.

Thankfully, Google has now addressed the issue, and says it is ‘validating a software update’ to address the problem. 

Earlier this week, several owners of Google’s new Pixel 2 smartphone reported ‘clicking and whistling’ issues with the £630 ($649) handset. Thankfully, Google has now addressed the issue, and says it is ‘validating a software update’ to address the problem

GOOGLE’S TEMPORARY SOLUTION

The problem appears to be related the gadget’s near field communication (NFC) chip, which is used to make contactless payments and for other data transfer purposes.

Until the software update is issued, Google suggests switching this feature off, if the noises are proving a distraction. 

To turn off NFC, visit Settings then click on Connected devices.

Follow the option for NFC, the select Off.

Google users started taking to the company’s support forums earlier this week to report the problem.

One described a ‘high pitch frequency sound and clicking when the screen is on and unlocked with ear up to the device like you are on a phone call’. 

Others agreed that they too had encountered the issue with their handsets, which were released this month.

Now, Google says it is prepping a software update to fix the issue. 

Writing on the Pixel User Community forum, a community manager wrote: ‘We are validating a software update to address faint clicking sounds on some Pixel 2 devices. 

‘The update will be made available in the coming weeks.

‘The clicking noise being reported does not affect the performance of your device, but if you find it bothersome you can temporarily turn off NFC.’

The NFC (near field communication) chip is used to make contactless payments and for other data transfer purposes.  

To turn off NFC, visit Settings then click on Connected devices.

The problem appears to be related the gadget's near field communication (NFC) chip, which is used to make contactless payments and for other data transfer purposes. Google suggests switching this feature off, if the noises are proving a distraction

The problem appears to be related the gadget’s near field communication (NFC) chip, which is used to make contactless payments and for other data transfer purposes. Google suggests switching this feature off, if the noises are proving a distraction

Follow the option for NFC, then select Off. 

Google unveiled the second generation of its Pixel smartphones, promising all-day battery life, a more responsive assistant, and the best camera yet, on October 4.

The devices were revealed at simultaneous presentations across the globe, including the main event in San Francisco.

It come in two versions: the 5-inch $649 (£629) Pixel 2 and the 6-inch $849 (£799) Pixel 2 XL.

GOOGLE’S PIXEL 2 SPECS

It has two LEDs in the camera flash and will feature front and rear cameras with optical image stabilisation

New camera will have portrait mode similar to Apple’s – but Google says it has better AI algorithms for creating the effect

Portrait mode will also work on the front ‘selfie’ camera 

Will come with a free Google Home Mini speaker 

Has ‘squeezable’ sides like the HTC U11 that activate Google’s assistant 

Google revealed a new homescreen Google has developed for Android phones

Google revealed a new homescreen Google has developed for Android phones

Google has ditched the headphone jack for the device, instead relying on wireless or USB-C headphones.

Will have google’s Lens AI software 

Will run Google’s new augmented reality software ARCore 

The smaller Pixel 2 will be available in Kinda Blue, Just Black, and Clearly White, and will be sold with 64GB and 128GB of storage and will be priced at $649 (£629) and $749 (£729), respectively

The larger LG-made Pixel 2 XL will come in a Black & White and Just Black and will be available with 64GB or 128GB storage.

In a move mirroring Apple’s recent designs, the new phones do not have a headphone jack. 

Google’s latest Pixel handsets are also equipped with ‘always-on’ display, so you can check your notifications without tapping the power button to wake the screen, and a new ‘squeezable’ feature to activate Google’s AI assistant.

Both the Pixel XL and the 5-inch Pixel have built-in stereo speakers, and lack the headphone jack.

In lieu of traditional headphones, the firm has introduced new wireless Pixel Buds, which come with a short cord so you can drape them around your neck.

Google unveiled the second generation of its Pixel smartphones, promising all-day battery life, a more responsive assistant, and the best camera yet, on October 4. It come in two versions: the 5-inch $649 (£629) Pixel 2 (left) and the 6-inch $849 (£799) Pixel 2 XL (right)

Google unveiled the second generation of its Pixel smartphones, promising all-day battery life, a more responsive assistant, and the best camera yet, on October 4. It come in two versions: the 5-inch $649 (£629) Pixel 2 (left) and the 6-inch $849 (£799) Pixel 2 XL (right)

Google also souped up the already highly rated camera on the Pixel, boasting that it will take even better photos than the iPhone.

The camera will allow for better-quality portrait shots, according to Google, and the new ‘motion photos’ will be able to capture a few second of video, much like Apple’s Live photos.

It uses computational photography and machine learning to optimise photos, along with optical and electronic video stabilisation for smoother videos.

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