Stunned shopper returns home to find a Hermes delivery driver had left her bulky Sports Direct package ‘hidden’ under her doormat
- An online order was left under a doormat in Liverpool by a Hermes courier
- The Sports Direct purchase included a large bulky mug so it was a large package
- The delivery driver marked the item as ‘hidden’ despite it being obviously visible
An online shopper was left shocked by the incompetence of a bungling delivery driver after a large bulky package was left ‘hidden’ under a doormat.
The woman, 28, returned home on Thursday to discover her Sports Direct order had been left under the mat at the entrance to her flat in Liverpool by a Hermes courier.
But as this bizarre image shows, the sizeable package was still clearly visible, creating a large lump in the mat outside the door of the apartment.
To add insult to injury, Hermes’ online tracking information informed the shopper her parcel had been left in a ‘secure location’.
the large parcel from Sports Direct was left ‘hidden’ under the Liverpool customer’s doormat
The Hermes delivery driver left a note to say they had deposited the item under the mat and marked the delivery as ‘left in a secure location’ online
The media worker, who asked not to be named, said: ‘I had come home from the pub when I spotted the parcel, and at first I thought my eyes were playing tricks on me.
‘But no – the courier apparently really did think ‘hiding’ the package under the mat like that, leaving it clearly visible to anyone wandering past, was acceptable.
‘At the time, I laughed to myself but the next day I was quite annoyed anyone in the building could’ve spotted it.’
The woman has not made a formal complaint to Hermes, but shared the images on social media where pals commented on how funny the mix-up was.
She added: ‘The worst thing was, the reason why the parcel was so bulky was because Sports Direct had given me a free giant mug with my order. I didn’t even want the mug.’
A spokesman for Hermes said: ‘We apologise for the inconvenience.
‘We will speak to the courier to ensure this does not happen again.’