Shopper is left ‘sickened’ after receiving a £15 swimsuit with a period stain on the crotch from online retailer I Saw It First
- Amber O’Dea, 35, from Bournemouth, was horrified by the stain on the swimsuit
- Posted video to Twitter showing brown stain on the crotch of the ‘new’ garment
- Branded it ‘disgusting’ and called I Saw It First customer service ‘appalling’
- Other Twitter users were stunned, with one writing: ‘Oh god that is awful’
A horrified shopper has slammed I Saw It First, after receiving a swimsuit with what appeared to be a period stain on the crotch
Amber O’Dea, 35, from Bournemouth was left disgusted when her purchase from the online retailer arrived, covered in questionable stains.
She posted a video to Twitter examining her neon green bathing suit which still had its tags attached, and a brown stain is clearly visible on the centre of the crotch.
Other commenters were shocked by the swimsuit, with one writing: ‘Oh god that is awful’.
Amber has since been offered a refund by I Saw It First.
Twitter user Amber O’Dea was left stunned over the stain on the crotch of her ‘new’ neon green swimsuit from I Saw It First
She took to Twitter and posted a video of her zooming in on the ‘period stain’ on the crotch of the swimsuit, which still had it’s tags on
Cake-maker Amber could be heard groaning with disgust in the background as she zoomed in on the revolting stain.
Amber had bought the £15 Lime Green One Shoulder Swimsuit from online fashion retailer I Saw It First.
When it arrived she was ‘mortified’ to find the hygiene sticker had been removed and the garment was covered in ‘period/discharge’.
Amber took to Twitter to vent her frustration, sharing the video with the caption: ‘I have just received my package in the post, and opened the sealed bag to find this!’
Amber had bought the £15 Lime Green One Shoulder Swimsuit from online fashion retailer I Saw It First
The 35-year-old zoomed in on the crotch of the swimsuit in her video, making groaning sounds
‘No hygiene sticker and what looks like someone’s period/discharge stained in to the crotch!!!! Please help!’
She added: ‘This is absolutely disgusting I don’t understand how this can happen?!”
After receiving no reply she followed up the post with another photo of the dirty garment captioned: ‘Do you not have a care team that checks returns or checks the quality of the items you are sending??
‘This is my first experience with you and I’m mortified. Thank god I checked before putting on.’
Amber shared the horrifying video on her Twitter, saying it was the first time she’d ordered from the online retailer
She called the stains ‘absolutely disgusting’ and slammed the company for not checking the product thoroughly before it was returned
Amber followed up her initial tweet, saying it was her first experience with the online retailer and she was left ‘mortified’
She slammed I Saw It First in a complaint to the company, writing she was ‘appalled’ by their customer service and had ‘no faith’ in the retailer
Other Twitter users reacted with disgust to her posts.
James Emmett wrote: ‘Grim. @isawitfirst better come back with something good as a response.’
Chelsea Croft added: ‘Oh my god this is awful! I hope they respond to you and rectify this.’
And Katie Hill said: ‘Oh god this is disgusting!’.
Other Twitter users were stunned by Amber’s complaint, with one writing ‘Oh my god, this is disgusting’
I Saw it First have offered Amber a refund, but she says this is not enough compensation for the ‘deeply disturbing experience.’
In her complaint, she blasted the retailer for sending her an ‘unsafe, unhygienic’ product that left her ‘feeling physically sick.’
She confirmed she would no longer be shopping with the retailer.
Speaking today, she said: ‘I’m unhappy with I Saw it First’s response, but I gave up on the complaint in the end.’