How a question on a year 12 Englishl exam sent a trendy Melbourne cafe into meltdown 

A question on a high school English exam has landed a trendy cafe in Melbourne in controversy. 

The Calmer Café in Aberfeldie, the city’s northwest, has been bombarded with bad reviews on social media after more than 43,000 year 12 students across Victoria were asked to analyse a scathing review of a fictional ‘hipster’ cafe with the same name in the VCE English exam on Wednesday.

Coincidently, the fictional reviewer featured in the question, Jonty Jenkins, has the same surname as the real cafe’s manager.

Melbourne’s Calmer Cafe (pictured) found itself in the headlines after VCE students were asked to analyse a scathing review about a fictional cafe of the same name in their English exam

‘Calmer Coffee is another example of an ever-creeping shift  towards soulless franchises that can be found at airports around the world,’ the fictional reviewer writes about the cafe in ‘Benmore Village’.

After students discovered a cafe with the same name actually exists, they flooded its social media platforms with complaints and scathing comments.

The cafe’s excellent Google review rating plummeted from five stars to 3.5 within hours.

‘It sucks! Bad services! Classic Jonty told me all about it during VCE,’ one student wrote on the cafe’s Facebook page. 

Another wrote: ‘Absolutely revolting. There was skin on the top of the coffee.’

'I'm shocked, people are writing things that aren't true,' manager Elise Jenkins (pictured) said

‘I’m shocked, people are writing things that aren’t true,’ manager Elise Jenkins (pictured) said

Manager Elise Jenkins describes the Melbourne cafe as more vintage retro than hipster

Manager Elise Jenkins describes the Melbourne cafe as more vintage retro than hipster

Calmer Café manager Elise Jenkins said the sudden surge in negative reviews have had a devastating affect on the business, which she described as more vintage retro than hipster.

‘I’m shocked, people are writing things that aren’t true,’ she told 9 News

‘It’s not funny. We’re a small business and we do our best. Can you please stop doing it.’ 

Ms Jenkins pleaded for the negative reviews to stop and has offered a free coffee to year 12 students as a peace offering.

Calmer Cafe staff urged year 12 students to try their cafe by shouting them a free coffee

Calmer Cafe staff urged year 12 students to try their cafe by shouting them a free coffee

‘We know exam period is a stressful time… so all year 12 students that mention THAT exam question and show their student ID card will receive 1 free small coffee. #sharingthelove #2018exams,’ the cafe posted on Wednesday afternoon.

Regular customers have since come to the cafe’s defence and posted positive reviews.

‘Don’t listen to Jonty Jenkins, this is what Benmore needs,’ one responded to a critical review.

The VCE English exam (pictured) that sparked hundreds of negative online reviews for a cafe

The VCE English exam (pictured) that sparked hundreds of negative online reviews for a cafe

A Victorian Curriculum and Assessment Authority spokesman claims it checked and found no registered business with the name ‘Calmer Coffee’ prior to Wednesday’s exam.

‘The VCAA has been in contact with Calmer Café management and understands the posts have caused the business considerable effort and inconvenience,’ he told Daily Mail Australia.

‘The VCAA has apologised for the inadvertent similarity in business names that led to the surge of social media and web posts, and has offered its assistance to have these posts removed as soon as possible.’

 



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