Jetstar passengers are left disgusted after family change their child’s soiled underwear on one of the aisle seats instead of using the bathroom – and then make him pee in a bottle
- Travellers on Friday flight to Auckland disgusted when child was changed in seat
- Flight attendants asked the family to go to the bathroom but they were ignored
- Grandmother later in the flight gave the boy a bottle so he could pee in his seat
Jetstar passengers have been left disgusted after a family changed their child’s soiled underwear on one of the aisle seats.
The incident shocked travellers on flight JQ284 from Dunedin to Auckland last Friday, who complained to flight attendants after the cabin was filled with a foul smell.
A nearby passenger, who thought the boy was four or five years old, said the parents ignored a flight attendant’s instructions to change their child in the toilets.
The incident shocked travellers on flight JQ284 from Dunedin to Auckland last Friday who complained to the airline staff after the cabin was filled with a foul smell (stock image)
‘This kid s*** himself, so they got him naked and started to change him across from us,’ he told the New Zealand Herald.
The man said when the boy needed to urinate later in the flight, his grandmother, who was also on board, pulled out a bottle for him to urinate in at his seat.
‘They [the parents] gave the bottle back to the grandma who wiped it off with tissues and stuffed the tissues in the seat in front of her,’ the passenger said.
He said the incident left a number of passengers disgusted but some felt too awkward to say anything.
‘It was pretty rough for the passengers, the whole cabin smelled like a toilet. I’m definitely not going to be flying Jetstar again,’ he said.
A Jetstar spokesman said the airline was sorry to hear customers had been unhappy with their experience.
‘For hygiene reasons and the comfort of all our customers we encourage families travelling with infants and young children to use the change table facilities in our toilets on board our A320 aircraft to change nappies,’ he said in a statement.
‘Rubbish bins are provided in the toilets on all our aircraft for the disposal of soiled nappies.’