Check out one of the best casinos, Joo Casino, learn what to play, when, and why.
Try Joo and catch your luck on the tail
The online casino Joo Casino has been on the market since 2014 and uses the Softswiss platform to operate. Based on the descriptions on the website, Joo Casino offers a generous bonus program, low entry thresholds, and about 3000 gambling games.
How much the expectation coincides with reality, and why, ultimately, in the top requests “how to get money back from JooCasino” will be discussed in this article.
It is possible to register and open an account in Joo Casino in fiat and cryptocurrencies. The set of languages allows clients from many countries to use the site. Marketing intelligence suggests that Joo Casino is focused on the European segment.
Despite the fact that casino activity is prohibited in Curacao, Joo Casino on the official website informs that the operator has an official license, the regulator is Curacao eGaming.
As in that joke “the mood is interesting.” But even if there is an explanation for this fact, for European gamblers this permission means absolutely nothing, because it is not a guarantee of fair payments.
Joo Casino – no deposit bonuses and promo codes
Joo Casino, like many of its “colleagues”, offers a number of tempting buns, including various bonuses, promotional codes, and promotions.
- First deposit bonus. The gambler is credited with a starter package for replenishing the account after registration. The cash bonus can be supplemented with free spins depending on the size of the deposit. It will be necessary to play the “gift” in fifty times the amount.
- Bonus for 2 and 3 deposits 50% and 75%, respectively, for users whose minimum deposit is $10. The wager, like the first bonus, is x50. You need to win back within 14 days.
- Fourth deposit bonus. The amount of remuneration will depend on the amount of replenishment, the maximum “benefit” is $150. Free spins are put (25 per day), again in proportion to the deposit.
- Monday is the afterparty. A reload bonus is promised to players who have used all the welcome offers. The gambler is entitled to 40% of the deposit, with a minimum of $10. Wagering x 50 within 14 days.
- Free spins on Wednesdays. By replenishing the account with $10 on Wednesdays, the player can get 20 free spins. If the deposit amount is more than $40, the number of spins will increase to 50. The requirements for winning are the same – wagering within 14 days x50.
No deposit bonus at JooCasino, judging by the announcements, is not provided.
How to get money back from Joo Casino?
If you have failed and lost everything at Joo Casino, or you suspect that the operator was playing unfairly, do not rush to despair – it is not necessary to say goodbye to your hard-earned money.
Because international payment systems provide for a cashback procedure – an opportunity for an unsatisfied buyer to protest his transfer. Is it realistic to use this right in the context of a casino? Yes. Not only real but necessary.
You can dispute the payment and return the money if:
- the online casino does not have a license or there is a fake on the site;
- it is known that robots are connected to the online casino, creating conditions for constant losses;
- it is impossible to withdraw money from the account, moderators refuse to withdraw funds;
- the account is already blocked along with the money;
- support service switched to “ignore” mode.
There are several prerequisites. You need to submit an application to the bank no later than 540 days after the “events”. Proofs must be attached to the appeal:
- correspondence with support,
- screenshots of your personal account,
- screenshots or audio recordings of conversations with managers,
- bank statements.
By the way, all this action can be accelerated if you find out who the acquirer of the Joo Casino is (and it won’t be difficult to find out).
It is worth sending an appeal to the acquirer with a request to return the money and informing you that it became known to you that Joo Casino provides its services in your country illegally, and you, it turns out, were misled.
But what is even worse and more surprising – the bank itself is outlawed! Indicate the lost amount. And prepare similar letters to the Central Bank.
The Ministry of Internal Affairs, and the payment order (in English), demanding not only assistance in returning the money but also suspending the acceptance of payments on the Joo Casino website so that there are no more victims.
Will it work? Yes! Because the acquiring bank will automatically become the most guilty one. The issuer will have to initiate debriefing and send the acquirer to deal with the obligation to clarify the situation.
And if the acquirer admits that he served an organization banned on the territory of the country by law, it will not work to clean up and pay off all the fines. It is fraught with huge problems and license revocation.
Therefore, it will be easier to confirm the words of the unlucky player and admit that the service was not provided.
Any citizen can use the chargeback procedure for free. The main thing is to take into account all the legal nuances so as not to ruin the case. Therefore, we recommend that you work out an action plan and a package of documents with specialists.
You can get a free consultation by leaving your contacts in the feedback form. Good luck!
Joo Casino reviews from real players. Cheating at Joo Casino
In high-risk areas and gambling, there is little chance of getting on the trail of fair establishments. Reviews about Joo Casino once again confirm this. Useless support, tricks, refusal to withdraw funds – this is what the clients of this gambling house face.
Fortune turned away – you might say. We do not undertake to judge, but we advise you to take a closer look at the stories of ex-gamblers before trying to catch your luck by the tail.