Kmart shoppers vent their frustration over ‘annoying’ checkout feature that ‘gets hopes up for no reason’
- Kmart shoppers have vented frustration over a glitch on the store’s website
- Items which are out of stock can still be added to your cart online
- It’s only when you come to the checkout and pay page that you are notified
- Millions continue to shop exclusively online due to NSW and VIC lockdowns
Australian shoppers have vented their frustration over a glitch on Kmart’s website, as millions are forced to buy exclusively online during lockdown
In a recent video posted to TikTok, a user named Ash expressed her annoyance after adding items including baby clothes, makeup and shoes to her cart, only to discover most of the products were out of stock when she reached the checkout page.
A note at the bottom of the payment section also said the delivery fee to her postcode was ‘TBC’.
‘Kmart, why do you feel it’s necessary to get my hopes up for no reason?’ she wrote in the caption.
In a recent TikTok video, a shopper named Ash expressed her annoyance after adding items to her cart, only to discover most were out of stock when she reached the checkout page
Other bemused shoppers took to a Facebook community page to slam the store for disappointing fans at the last moment.
‘I don’t understand the point of putting your postcode in, if they don’t tell you it’s out of stock until you put it in the cart. No other store does that online, it’s just absolutely bizarre,’ one person wrote.
A second said she went back to add another item to her cart, but by the time she had reloaded the checkout page, two of her products had sold out.
‘So annoying I just wanted to add one more thing and it tells me two things go out of stock,’ she wrote.
Many urged the discount retailer to invest in improvements to its website.
Bemused shoppers also took to a Facebook community page to slam the store for disappointing fans at the last moment (stock image)
Daily Mail Australia has contacted Kmart for comment.
The irritating glitch can be avoided by simply shopping in-store, but millions across New South Wales and Victoria have no choice but to continue buying online until stay-at-home orders are lifted.
Victoria recorded 246 new cases on Monday, its most in a single day since August 19 last year. Of those, 121 are linked to known outbreaks.
New South Wales daily numbers have yet to be announced but infections are expected to rise from Sunday’s total of 1,485.