What happened to the two cans per customer rule? Shopper spotted with three trolleys full of baby formula outside a Woolworths supermarket
- Man has been caught seemingly flouting a supermarket baby formula rule
- The man was seen with three trolleys full of baby formula outside Woolworths
- Woolworths had introduced limit where customers could only buy two cans
- Professional shoppers buy in-demand Australian baby formula to send to China
A man has been caught seemingly flouting a supermarket’s rule limiting sales of baby formula, sitting outside a store with three trolleys full of the sought-after product.
The man was photographed outside a Woolworths supermarket in Melbourne’s eastern suburbs with dozens of cans of baby formula.
Woolworths had announced it was reducing the limit on the amount of baby formula customers could buy from four cans to two.
A man has been caught seemingly flouting a supermarket’s rule regarding buying baby formula, sitting outside a store with three trolleys full of the sought-after product
The photograph of the man was sent to 3AW, showing him surrounded by three loaded trolleys.
In November, Woolworths merchandise manager James Hepworth said the supermarket chain was introducing a stricter limit in order to give all customers a fair chance.
‘At Woolworths, we understand the frustration that our customers can feel when they can’t get the products they need and this is another example where we’ve taken action to do the right thing,’ he said.
‘This is particularly the case when it comes to family necessities such as baby formula.’
The Australian product is in high demand in China, where it is regarded as being safer and more pure than the local products. Professional shoppers called ‘Daigous’ stock up on the product at Australian supermarkets and then ship it overseas.
At the time of the reduced limit announcement, Mr Hepworth said the majority of Woolworths customers purchase only the necessary amounts of baby formula.
‘However, by reducing our can limit to two per shop means we are better placed to support our customers in purchasing this essential item.’
A Woolworths spokesman told Daily Mail Australia the two-can policy remained in force.
The product is particularly popular in China where it is in huge demand (stock image)
‘Our two-tin formula limit has been in place since October 2017 and is designed to ensure more of our customers have access to the products they need for their family,’ he said.
‘While the majority of customers only buy the product they need for their family, our store teams continue to work hard to uphold the two-tin limit.
‘We continue to look for new ways to ensure guaranteed stock for Australian families with our suppliers.’
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