Mum’s terrifying ordeal as she’s separated from her toddler when brand-new driverless train leaves station before she can get on board
- A mother was separated from two-year-old son on Sydney Metro on Thursday
- The doors shut on the mother and she was stuck at Macquarie University station
- The toddler travelled alone for more than 10 minutes before they were reunited
A distraught mother has been separated from her two-year-old boy when one of Sydney’s new driverless trains took off from a station without her on board.
The toddler travelled alone in his pram for more than 10 minutes on Thursday afternoon after the doors of the Metro service separated the pair, leaving the mum stranded on the platform at Macquarie University station.
Bystanders and staff guarded the toddler until the train reached Epping station where the two-year-old was taken off the service.
The toddler travelled alone in his pram for more than 10 minutes on Thursday afternoon after the doors of the Metro service separated the pair, leaving the mum stranded on the platform at Macquarie University station (stock image)
The toddler was reunited with his distressed mother – who works for Sydney Metro – some 13 minutes after they were first separated.
She had travelled to Epping on the next service.
A Sydney Metro spokesperson told AAP the incident is being investigated. They apologised for the distress caused.
AAP understands the train doors did not malfunction.
The $7.3 billion Sydney Metro has been plagued with problems since it began operating in May.
There have been 30 incidents including train doors malfunctioning and delays caused by urgent mechanical repairs, track work and improperly working fire alarms and lifts.
Bystanders and staff guarded the toddler until the train reached Epping station where the two-year-old was taken off the service (stock image)