NAB outage: Chaos as thousands of Aussies are locked out of their bank accounts due to tech outage

By David Southwell For Daily Mail Australia

Published: 09:21 BST, 22 August 2024 | Updated: 09:37 BST, 22 August 2024

Furious NAB Bank customers has been struck by a major tech outage impacting its internet, mobile and desktop banking services.

Over 1900 complaints were made to tech monitoring website Downdetector by 4.30pm Thursday by frustrated customers who couldn’t use the bank’s app or other online services.

According to Downdetector the first reports of NAB services being down came in around 3.50pm. 

It is the second major tech outage to hit bank in the past two months.

‘Currently NAB’s systems experiencing a technical issue which is affecting the functionality of the NAB App and Internet Banking,’ NAB tweeted on Thursday evening.

‘Please allow some time as our Support teams are working hard to fix this. We appreciate your patience & apologise for the inconvenience.’

Unhappy NAB customers took to X to express their frustrations.

‘Is there a problem with internet banking? Really slow to login and once in immediately thrown out,’ one tweeted. 

NAB customers have been unable to use mobile and internet banking services because of a tech failure on Thursday

The bank asked for patience as it attempted to fix the technical issues crashing its mobile and internet services

‘(What) the f**k is wrong with NAB internet banking?’ another asked more bluntly. 

‘It appears NAB banking is down yet again. Is this just a regular thing for NAB nowadays? What’s the cause of these issues?’ asked another X user.

Is there a problem with internet banking. Really slow to login and once in immediately thrown out. 

NAB has been contacted for comment.

More to come. 

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NAB outage: Chaos as thousands of Aussies are locked out of their bank accounts due to tech outage

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