Inside Optus’s farcical ‘state of the art’ $10million security centre launched to great fanfare – as the humiliated telco suddenly TAKES DOWN videos
- Optus removes information about its $10 million state of the art facility
- The move comes after Optus was hacked and 10,200 customers records leaked
- Optus’ Advanced Security Operations Centre was unveiled in 2016
- Facility tours can no longer be booked online and video of the site taken down
Optus has taken down any and all content about its $10million security centre, with videos about the cutting edge place and the opportunity to tour it being wiped from its website amid its recent hacking crisis.
Up to 10million Optus customers were warned they could be the victim of identity fraud after the telco giant’s data systems were hacked, with 10,200 customers already seeing their records released on Monday.
The data released included passport, drivers licence and Medicare numbers, as well as dates of birth and home addresses.
Now, Optus appears to have removed information about its $10million state of the art security centre, which was unveiled in 2016.
Optus has taken down content online about its $10million security centre, with videos and tours being removed amid their recent security crisis
Advanced Security Operations Centre (ASOC) at the Optus Campus in Sydney. Picture is a still from the taken down online video
A page on Optus’ website explains the facility that was opened after the company realised ‘malicious cyber activity has become a major challenge for all Australian organisations, with the threat of losing sensitive commercial and personal information or major damage to their business and reputation’.
‘The new Sydney-based Advanced Security Operation Centre (ASOC), is a state of the art, highly secure facility that delivers customer service, advanced threat detection, threat intelligence, incident response and security device management,’ Optus said in 2016.
The video tour of the ASOC facility has also been taken down.
In an equally peculiar move it is now impossible to book a tour of the facility.
If you click on the ‘book now’ prompt, you are met with a pop-up message saying, ‘We’ll get in touch’.
The video tour of the ASOC facility has been taken down and the option to book a tour is now met with a pop up message, ‘We’ll get in touch’.
Then Optus Business managing director, John Paitaridis – who departed the business in 2019 – praised the facility when it was launched back in 2016.
‘Most organisations globally and here in Australia are not equipped to deal with cyber threats. No organisation can go it alone,’ he said.
‘Organisations must partner and they must collaborate and ensure they have the latest cyber security defensive capabilities to protect their employees and to protect their customers.’
Meanwhile Attorney-General Mark Dreyfus revealed the FBI had been called in to work alongside police to investigate the Optus data breach.
‘The government, as well as the Australian Federal Police and other government agencies, are working closely together on the Optus data breach,’ he said.
‘The Australian Federal Police is taking this very seriously with a large number of officers involved, working with other federal government agencies and state and territory police and with the FBI in the United States and with industry.’