Perth property manager’s emotional reaction to evicting a young tenant from her rental – as she’s praised for her compassion

A property manager has shared the heartbreaking moment she helped a tenant move out of a property amid the nation’s worsening rental crisis.

Ashleigh Goodchild, who goes by perthpropertymanager on TikTok, had the difficult tasking of evicting a client’s tenant as the owner would’ve been left ‘homeless’ if he didn’t get possession of his house back. 

‘Watch till the end to see what happened when I accessed the property,’ she captioned the video, adding a crying emoji.    

‘I am at a property where we’re about to have the locks changed,’ Ms Goodchild is begins the video while standing outside the rental.

‘The tenant has defaulted. We have negotiated best we can.’

‘So I’m just waiting for the locksmith to get access and see what it’s all like inside,’ she explained.

The manager said she wasn’t sure what to expect when she went inside, but hoped the tenant had removed all her furniture as a cleaner had been booked.

‘So, fingers crossed. Come join me,’ she said.

Ms Goodchild is then seen back in her office following the interaction, visibly upset.

‘That was one of the hardest things that I think that I’ve ever had to do,’ she said.

The tenant was still home, she added, and she was not expecting that. 

‘I sat with her for a while, I had a chat to her, and I just tried to make it feel a bit better about what was about to happen,’ she said.

‘And I helped her pack her stuff and after a couple of hours, I got her out of the property and on her way.’

The property manager told her viewers she helped the tenant pack up her stuff and sent her ‘on her way’ (pictured)

‘It wasn’t nice, but that was just my job today, so I’ve done it.’

The tenant was young and she will be okay, the property manager sympathised, even though it wasn’t very nice to do. 

‘I left her knowing that I done the right thing by her, emotionally as what I could,’ Ms Goodchild added, describing the situation as a ‘little speed bump’ in the tenant’s life.

Social media users praised the interaction and Ms Goodchild’s compassion towards the occupant amid a worsening rental crisis. 

‘Times are so tough. Many people are only one pay packet away from being homeless. Living from payday to payday. She will remember your kindness,’ wrote one.

‘You did more than most people would,’ a second user commented, ‘you showed her compassion and sat with her and listened.’

Another said: ‘You handled this situation with such grace and compassion.’

‘We need more people like you in property management!!’