Qantas allows customers to cancel their flights and use credit to buy new ones later as coronavirus pandemic forces strict travel restrictions
Qantas passengers will be able to cancel booked flights and use the credit to reschedule trips later on as the deadly coronavirus continues to throw travel plans into chaos.
The national carrier announced the move after the federal government announced stricter travel bans and self-isolation measures for those returning from overseas as the outbreak continues to spread worldwide.
‘We understand that many people’s travel plans have been impacted by the spread of coronavirus and various government travel restrictions,’ Qantas announced on Sunday.
‘This situation is unprecedented, evolving and challenging for all involved. Whilst this is outside of our control, we are doing everything we can to support our customers.
‘From today, we are giving customers who hold tickets for domestic and international travel the ability to cancel their booking and retain the value as travel credit.’
The offer is available until March 31 for travel booked up to May 31 and applies to all Qantas and QantasLink services.’
It comes after Prime Minister Scott Morrison announced on Sunday that all international arrivals into Australia will be forced to self-isolate for two weeks.
The stricter crackdown self-isolation comes into effect from midnight on Sunday and follows the guidelines announced by New Zealand on Saturday.
The number of confirmed cases in Australia has climbed to 237. Three people have died from the illness.
More to come