Online banking misery for thousands as Lloyds, RBS and Halifax systems crash leaving customers locked out of their accounts on first day of the new year
- Halifax, Lloyds, RBS customers have woken up to online banking problems today
- Website and app for both banks are not accessible across swathes of Britain
- Banks have apologised for inconvenience and say they are working on it
Thousands of Halifax, Llloyds and RBS customers are beginning the New Year unable to access their bank accounts after their websites crashed.
Online banking is currently down for customers of all three banks, who have taken to social media to bemoan the outage on New Year’s Day.
Large parts of Britain have been left unable to access their accounts on their computers or smartphone apps.
Halifax and Lloyds has apologised for the ‘issues’ and claims it is working on resolving them as a priority.
RBS, which is also part of the same company, has not yet released a statement.
Online banking is currently down for Halifax (outage map pictured) and RBS, who have taken to social media to bemoan the outage on New Year’s Day
Customers took to Twitter to complain, with a Halifax spokesman saying they are working on resolving the problem
On Twitter, one person complained: ‘@HalifaxBank – your banking app does not currently work, a poor start to 2020… 🙁 :(.’
Another wrote: ‘@HalifaxBank why is the mobile banking app not working?!?!? How long until it is back up working again?’
Someone else posted: ‘@HalifaxBank what’s going on with your banking app? It’s not working at all and hasn’t for a few hours.’
A social media spokesman for the bank, called Martin, replied: ‘Hi. Thanks for getting in touch. We lknow some of you are having issues with your Internet Banking.
‘We’re sorry for this. W’ere working to have it back to normal soon.’
Social media spokesmen for the banks apologised to customers for the inconvenience
Large parts of Britain have been left unable to access their bank accounts on their computers or smartphone apps. RBS outage map pictured