Snapchat outage leaves 125,000 users worldwide unable to check or send posts for hours

Snapchat outage leaves 125,000 users worldwide unable to check or send posts for hours as company pleads: ‘Hang tight!’

  • Snapchatters worldwide complained of technical issues on Thursday night  
  • They reported instances of the app crashing every time they open it
  • Snapchat said it was aware of the issue and was working to resolve it
  • Users expressed their woes on Twitter with posts like: ‘I don’t know how to deal with the fact that this has been the longest I have gone without Snapchat’

More than 125,000 Snapchat users worldwide complained of technical issues with the social media platform on Thursday evening.

Users have reported instances of the app crashing every time they try to open it. 

Snapchat acknowledged the issue and said it is working to find a solution. 

‘We’re aware of an issue preventing some Snapchatters from logging in. Hang tight, we are looking into it and working on a fix!’ the company’s support staff tweeted just before 7pm EST.

The sweeping outages appeared to still be at play as of 10.30pm. 

More than 125,000 Snapchat users are experiencing issues with the social media platform Thursday evening. Snapchat is aware of the issue and actively working to resolve it

The outage appears to be impacting users worldwide, however Downdetector's outage and reported problems map (above) shows a high volume of complaints from users in the US

The outage appears to be impacting users worldwide, however Downdetector’s outage and reported problems map (above) shows a high volume of complaints from users in the US

As of 9pm, nearly 20,000 users were still having problems opening the app, according to Downdetector.

The outage appeared to be impacting users worldwide, however Downdetector’s live outage and reported problems map shows a high volume of complaints from users in the eastern United States. 

Many Snapchatters took to Twitter to express their woes over the outage.

‘I don’t know how to deal with the fact that this has been the longest I have gone without being able to use Snapchat’ user @ursulaaa01 wrote.

‘SNAPCHAT FIX UR APP OR WE GON HAVE SOME PROBLEMS,’ @szasgurl tweeted.

‘Didn’t know people still actively used Snapchat omg,’ wrote @itskeyon.

‘The new Snapchat update is so cool #snapdown,’ user @AbrielS2 mocked, posting a video of the app’s failed attempt to load on her iPhone.

Social media users have taken to Twitter to express their woes about the Snapchat outage

Social media users have taken to Twitter to express their woes about the Snapchat outage



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