Young and healthy people have been urged to shop in-store and free up valuable online delivery slots for the elderly and vulnerable as demand for food and household goods surges during the coronavirus lockdown.
Britons are believed to have hoarded food worth £1 billion more than normal during the past fortnight as a result of panic buying – despite assurances from the government and industry that there is still plenty of food in the supply chain.
Consumers shifted online after after panic-buyers stripped supermarket shelves bare as they stockpiled everything form pasta to toilet paper, though this has led to reports that home delivery slots are unavailable until mid April.
Also, customers are worried that supermarkets could be ‘coronavirus hotspots’. This has led retailers, such as teh Co-Op to implement strict social distancing rules, including the use of barriers to prevent unrestricted access to stores.
Online retailer Ocado has reported that demand for home deliveries has increased ten-fold compared with pre-crisis levels.
Tesco’s boss Dave Lewis advised customers who can venture outside to leave home delivery slots for vulnerable members of society. He also added: ‘We also need your help to change the way you shop with us. Try to shop with no more than one other person, which will help to reduce the number of people in-store at any one time.’
In other coronavirus updates across the UK:
- Hope is growing the Government’s lockdown order is working as daily coronavirus death rate halves to 43 compared to 87 on Tuesday
- Prof Neil Ferguson, whose advice prompted he lockdown predicts the UK’s coronavirus crisis could be over by Easter
- The self-employed finally get help as Chancellor Rishi Sunak announces rescue package worth up to £1,700 a month
- However, homebuyers face heartbreak as the housing market suffers due to coronavirus lockdown restrictions
- The government orders 10,000 ventilators from Dyson after the British firm designs new life-saving machine
Hundreds of shoppers were queuing outside a Morrison’s supermarket in Canning Town east London today as people attempted to adhere to the Government’s social distancing rules
These shoppers waiting to access a Tesco supermarket in London are adhering strictly to social distancing rules. The retailer placed marks on the floor to show the six foot six distance people should stay apart to reduce the risk of spreading the virus

UK retailers such as Sainsbury’s have implemented special access for NHS staff at their stores. This was the scene outside the Sainsbury’s store in Charlton this morning

Ocado has reported the demand on its service is ten times that compared with the period before the coronavirus crisis

Some users have complained they cannot get a delivery slot before April 15, with only click and collect available
Asda has announced it is increasing the amount customers can pay using contactless cards from £30 to £45 from April 1st.
The firm is also installing perspex barriers at checkouts to protect its staff from possible infection.
The company’s CEO Roger Burnley said they were also closing some of the self-service checkout terminals so customers can remain two metres apart when paying for their goods.
The boss of the UK’s biggest retailer Tesco, Dave Lewis, has written to customers to reassure them there is still plenty of food, but asking the young and the healthy to venture out to their local store.
Users of the retail giant’s online service have complained they are unable to secure a home delivery slot.
In his letter, he has asked those who can venture out to shop in-store – while taking appropriate precautions.
The Government has tried to assure consumers that there is plenty of food available, though photographs on social media of empty shelves have prompted further panic buying, forcing some supermarkets to restrict the sale of some goods, such as toilet rolls.
In response to the ongoing crisis, the government has loosened restrictions on delivering to supermarkets, while the major retailers have implemented restricted opening hours to allow them time to restock shelves.
Also, firms such as Tesco and Lidl are trying to recruit thousands of temporary staff to help them cope with the additional demand.
The retailer has created sanitisation stations at the entrance to its stores where shoppers can wipe down the handles of their trolleys or baskets with a virus-killing gel.
Mr Lewis admitted there have been problems with the online service because of the overwhelming demand.
He wrote: ‘We also need your help to change the way you shop with us.
‘Try to shop with no more than one other person, which will help to reduce the number of people in-store at any one time.
‘Please use our cleaning stations to wipe your trolley, basket…If possible, use card or contactless payments.
‘Please avoid shopping during our dedicated times for vulnerable and elderly people, and NHS workers, and be kind to our colleagues as they’re working hard to serve you.’
Mr Lewis confirmed that the online shopping system has been overwhelmed. He asked people who are fit and healthy to use stores in order to free-up delivery slots for online orders to the elderly and vulnerable.

In Tesco’s in Lewis, East Sussex, the company was operating a ‘one in, one out’ policy after it opened this morning at 6.30am

Customers in Lewes appeared to be adhering to social distancing rules while they wait to access the store in Lewes

At the Morrison’s store in Whitley Bay, Tyne and Wear, this worker provided hand sanitiser to customers queuing to go shopping this morning
He said the retailer was at ‘full capacity’ and expected this situation to continue for the next couple of weeks.
He said the firm was looking to increase the number of delivery slots in an effort to satisfy demand.Ocado chairman Lord Rose repeated calls for shoppers to show restraint.
Britain’s supermarket sector is facing unprecedented demand during the outbreak as consumers stock-up fearing a prolonged period of isolation, while schools, pubs, cafes and restaurants have been forced to close.
‘The first thing is ‘don’t panic’. There isn’t going to be no food tomorrow,’ Stuart Rose told BBC radio.
Rose, a former boss of Marks & Spencer, contracted the virus. Having been in self-isolation he ventured out to the supermarket for the first time in two weeks on Wednesday.
He said Britons should avoid going to supermarkets at peak hours and only buy what they need.
He called on the country to ‘make your meals work’.
‘If you buy a chicken, roast the chicken, have the roast chicken dinner, the following day turn it into a stir fry, the following day make it into soup,’ he said.
‘You can make a relatively small amount of food go a long way and I think we live in a very profligate society today – we buy too much, we eat too much and we have to learn new ways.’
Lord Rose repeated calls for shoppers to show restraint. ‘There is a billion pounds more food in people’s larders than there was a couple of weeks ago – what are they doing with it? How much food do you need to eat? How much do you need to store away? Please show some restraint,’ he told BBC Radio 4’s Today programme.
‘There is no shortage of food … Nobody will starve.’
But he said it is important to ensure vulnerable people are given priority.
Ocado has been operating at capacity during the crisis. It said on Tuesday it had around ten times more demand for its services than it did before the outbreak began.

These shoppers pictured this morning outside a Tesco supermarket in West London are queuing to get in while keeping a sufficient distance apart in order to reduce the risk of spreading coronavirus

Supermarkets have placed staff at the entrance to control access to prevent overcrowding on the aisles

Many supermarkets, such as Morrisons in Whitely Bay, pictured this morning, have placed temporary barriers outside their store to regulate queues waiting to access the shop and to encourage social distancing
The Co-op has announced new measures to enforce social distancing in its stores in a bid to protect customers and staff from the spread of coronavirus.
The retail giant has introduced a range of measures across its 2,600 stores, including floor markers which will define a one-metre distance throughout the store and two-metre spacing for customer queues.
The Co-op is also aiming to limit the number of customers in stores at any one time as well as reducing the number of tills open, to allow greater distance between shoppers.
Chris Whitfield, the Co-op’s chief operating officer, said: ‘The safety and wellbeing of our colleagues is our priority and we fully support the need for social distancing.
‘We have introduced a number of measures in store, which will be reviewed on a daily basis, and we thank our customers for their understanding and support.
‘We are immensely proud of our frontline colleagues and the work they are doing at this unprecedented time to serve our customers, members and local communities but we urge our customers to follow the Government advice to only shop for essential items and to be considerate of others when they are shopping.’
The company added that to encourage the message to stay at home, Co-op stores will have reduced opening hours which will give staff time to re-stock and is encouraging contactless shopping where possible to reduce the handling of cash and speed up checkout.
Additional hand sanitiser, antibacterial wipes and soap have been provided to all stores.

Some shoppers at Morrisons in Whitley Bay have been using masks, while others queue patiently for access to the store