The secret piece of paper that will land you FREE cooked chickens from Coles

Coles are now handing out a special ‘golden ticket’ for collecting a free hot roast chicken at the local grocer.

If you arrive at your closest store only to discover there are no more $9 chickens left than you can simply ask the deli for ‘The Coles Hot Roast Chicken voucher’, which is part of the ‘Coles Hot Roast Chicken Promise’ that was relaunched in March.

The voucher is redeemable for seven days so even though you won’t be heading home with a cooked chook that day you’ll receive a free one the next time you present at the store.

 

Coles are now handing out a special ‘golden ticket’ for collecting a free hot roast chicken at the local grocer (this is a copy of the voucher)

‘We know customers love to get their hands on our delicious hot roast chickens, so for customers who aren’t able to purchase one at the time they want within the period specified instore, we can provide them with a voucher for a free hot roast chicken,’ a spokesman for Coles said. 

Fans of the retailer discovered the ‘free chicken’ hack last year although it didn’t apply to all stores nationwide – only if they had a sticker alerting to the ‘chicken promise’ at the hot counter. 

Now the promise has been rolled out right across Australia – so no one misses out. 

FEMAIL has reached out to Woolworths to find out if they have a similar free chicken promise to their customers. 

Fans of the retailer discovered the 'free chicken' hack last year although it didn't apply to all stores nationwide - only if they had a sticker alerting to the 'chicken promise' at the hot counter

 Fans of the retailer discovered the ‘free chicken’ hack last year although it didn’t apply to all stores nationwide – only if they had a sticker alerting to the ‘chicken promise’ at the hot counter

Now the promise has been rolled out right across Australia - so no one misses out

 Now the promise has been rolled out right across Australia – so no one misses out

Previously, FEMAIL reported that there are a number of ways to score deals at both Coles and Woolworths, you only need to keep your receipt and be thorough in checking it. 

Customers are entitled to a free product if the item scans at a higher price than what it was ticketed at on the shelf or on the packaging.  

But shoppers need to challenge the scanned price directly with management to get their product for free under both supermarkets’ scanning policies.

One shopper received a whole leg roast for free after the price scanned at $10 instead of $12

One shopper received a whole leg roast for free after the price scanned at $10 instead of $12

One happy woman scored a free pack of lamb loin chops after her meat scanned at $26 per kilo - $6 more than the shelf price at Coles

One happy woman scored a free pack of lamb loin chops after her meat scanned at $26 per kilo – $6 more than the shelf price at Coles

So how do you get a free grocery item? 

Single items: If a single item scans at a higher price than the advertised or ticketed shelf price for that item, Coles and Woolworths will give you that item FREE.

Multiple identical items: If multiple, identical items scan at higher price than the advertised or ticketed shelf price, Coles and Woolworths will give you the first item FREE, and the remaining items at the advertised or ticketed shelf price.

One shopper showed off the free packet of lamb loin chops she received after her meat scanned at $26 per kilo – $6 more than the shelf price.

‘Free Lamb today thanks to the Scanning Code of Practice,’ one shopper said, along with a picture of her lamb chops and a receipt showing the $0.00 transaction.

‘It scanned at $11.96 which is the correct price for $26/kg. It should have scanned at $9.20 which is $20/kg,’ the shopper explained.

Another shopper had a similar experience after her lamb roast scanned at a different price at checkout.

The label on the lamb leg roast showed it was sold at $13.50 per kilo – but the ‘Special’ label was displayed at $11 per kilo.

One shopper got a free beef rib steak after she noticed the 'Special' label was marked higher than the retail price

One shopper got a free beef rib steak after she noticed the ‘Special’ label was marked higher than the retail price

The label on this lamb leg roast showed it was sold at $13.50 per kilo - but the 'Special' label was displayed at $11 per kilo

The label on this lamb leg roast showed it was sold at $13.50 per kilo – but the ‘Special’ label was displayed at $11 per kilo

One mother received a free 62-pack of nappies at no charge after she spotted a price error at Coles

One mother received a free 62-pack of nappies at no charge after she spotted a price error at Coles

What is a scanning policy?

What is a scanning error? A scanning error occurs when an item has been scanned, or the correct PLU (Price Look Up) number entered, and a price higher than the advertised or ticketed price displays at the checkout or on the receipt. 

Another shopper walked away with a free seafood lunch after the markdown product scanned at full price at checkout.

‘Today’s Bargain = One free seafood lunch thanks Woolies. Marked down to $5.60 still with a day’s keeping date to go and it scanned at full price when I checked my receipt and ta da I got it free,’ she said.

One mother received a free 62-pack of baby nappies at no charge after she spotted a price error at Coles.

‘So I had a victory… a free box of nappies. From $27.99 marked down to $7 but they still scanned at normal price so FREE,’ she said, along with a docket showing $0.00.

Another woman got a whole marinated butterfly chicken for free after the barcode scanned at a different price to the shelf price.

‘Got a whole marinated split chicken for free as it didn’t scan up at $8.50 as per the sign. My first real freebie. The whole shelf of them weren’t marked down right,’ she said.

Another shopper walked away with a free seafood lunch after the markdown product scanned at full price at the checkout

Another shopper walked away with a free seafood lunch after the markdown product scanned at full price at the checkout

Another shopper claimed she purchased a Christmas ham after Woolworths had a $20 off sale - but the item scanned at just $10 off at checkout - so she got the $31 ham home for free 

Another shopper claimed she purchased a Christmas ham after Woolworths had a $20 off sale – but the item scanned at just $10 off at checkout – so she got the $31 ham home for free 

One shopper claimed she purchased a Christmas ham after Woolworths had a $20 off sale – but the item scanned at just $10 off at checkout – so she got the $31 ham home for free.

A Woolworths spokesperson told FEMAIL: ‘Woolworths is a signatory to the Scanning Code of Practice.

‘Under the Code, our customers are entitled to receive an item free of charge if the scanned price of an item is greater than the shelf price displayed.

‘The only exceptions under the Code are products with a shelf price greater than $50, as well as tobacco and liquor products. These products will be adjusted to reflect the shelf price.’

Coles supermarkets have a similar policy under ‘Our Promise on Price Scanning’ to ‘ensure confidence in the pricing accuracy at our registers’.

Coles supermarkets have a similar policy under 'Our Promise on Price Scanning' to 'ensure confidence in the pricing accuracy at our registers'

Coles supermarkets have a similar policy under ‘Our Promise on Price Scanning’ to ‘ensure confidence in the pricing accuracy at our registers’

Under Woolworths' Scanning Code of Practice, customers are entitled to receive an item free of charge if the scanned price of an item is greater than the shelf price displayed

Under Woolworths’ Scanning Code of Practice, customers are entitled to receive an item free of charge if the scanned price of an item is greater than the shelf price displayed

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