Pop duo The Veronicas have disputed the account of their removal from a Sydney plane over an ‘incredibly intimidating and confusing’ cabin baggage dispute, and are taking legal action.
Sisters Jessica and Lisa Origliasso were asked to leave Qantas QF516, which was bound for Brisbane, on Sunday morning amid an argument with cabin crew.
Qantas says two passengers refused to follow the cabin crew’s instructions and were ‘offloaded’ before the plane took off.
Incident: The Veronicas have disputed the account of their removal from a Sydney plane over an ‘incredibly intimidating and confusing’ cabin baggage dispute, and are taking legal action
The Australian Federal Police told AAP that officers came on board amid an argument between the two passengers and staff before the women agreed to disembark, with no further issues.
But The Veronicas have hit back at reporting of the cabin baggage incident, which they described as ‘incredibly intimidating and confusing’.
‘The details reported are false and in conflict with video recorded during the event and witness accounts from the flight,’ they said on Instagram.
In-flight drama! Sisters Jessica and Lisa Origliasso were asked to leave Qantas QF516, which was bound for Brisbane, on Sunday morning amid an argument with cabin crew
‘The incident was escalated without explanation why from the cabin staff. We co-operated with all requests from authorities and exited the aircraft.’
The Veronicas, who caught a later flight to Brisbane, added that they were pursuing legal action over the incident and media reports of it.
Police say they’re still looking into the incident.
Having their say: The twins shared their side of the story in an Instagram comment (pictured)
On Sunday, a passenger aboard the plane shared a photo to Instagram of Lisa and Jessica being attended to by AFP officers.
The post was captioned: ‘The Veronicas delayed my hubby’s flight! On QF516 Syd to Bris. They asked to have their bag put in overhead locker (nicely).
‘Attendant said they can’t do that (true). Whatever happened next… plane delayed to wait for security.
‘Then AFP comes on to remove them! Delayed flight for ages. They videoed whole thing so perhaps will be on their account soon. Flight just now taking off’.
The Untouched stars supposedly became ‘disruptive’ during the exchange and began filming the incident as it unfolded.
AFP officers were called when the issue could not be resolved by the cabin crew.
‘The incident was escalated without explanation why’: The Veronicas also released a statement on their official Instagram account
Qantas issued a statement on the incident, saying: ‘After boarding, two passengers refused to follow crew instructions and were offloaded.’
The airline confirmed to Daily Mail Australia on Sunday that Lisa and Jessica were able to board a later flight to Brisbane, which took off at 12pm.
Sharing their side of the story in a lengthy Instagram comment, the twins wrote after the incident: ‘We actually already had our bag up in the overhead. The female flight attendant wanted Lisa’s bag spun around.
Stunned: ‘We are still in shock and so upset,’ the sisters said after the incident. Pictured in June
‘Lisa asked the attendant if she could help assist her, because she couldn’t reach it (we’re only 5’1). The attendant said it was against company policy. And a lovely man behind us helped instead.
‘Then right before take off, the flight attendant brought over the manger and pointed us out. He proceeded to lecture us about company policy.
‘We listened and asked for their names. At that point they refused to give us their names, and announced they were going to call security on us. We had no idea why. That’s when we started filming!
‘We were so confused as to why asking for their names resulted in us being removed by three Federal Police.
Such an upsetting and embarrassing experience. We still can’t believe this happened, and that the flight was delayed for so long when we had no idea what was happening. We are still in shock and so upset.’
They added: ‘We are still shaken by it all. We don’t understand why they announced us on the plane as security risks, when we were just sitting there saying nothing… It’s so scary they can call Federal Police on people without any reason or explanation.’
Singers: Known for hits such as Untouched and Hook Me Up, The Veronicas were formed in Brisbane in 2004 by identical twin sisters Lisa and Jessica Origliasso