Twitter to prioritize fixing platform over user growth

Twitter’s stock price dropped by 16 percent despite exceeding revenue expectations after the social media giant reported fewer monthly active users than anticipated.

Metrics released Friday revealed Twitter Inc had a revenue of $711million in the second quarter, but the company’s stock took a hit because of significant drop in number of monthly active users. 

Twitter Inc has been working to clean up the platform by purging more than 70 million bots and spam accounts since May amidst pressure to curtail hate speech and other abusive content.

However, back-to-back reports from the company have raised concerns that its efforts to weed out problematic accounts may lead to a noticeable slump in growth. 

Twitter’s stock hit pales in comparison to the 19 percent plunge endured by rival Facebook yesterday, marking the single largest drop in stock market history and wiping $119billion off the company’s value. 

Twitter’s stock price dropped by 16 percent in pre-market trading Friday despite exceeding revenue expectations after the company reported fewer monthly active users than anticipated

Between the end of the first and second quarters, monthly active users on Twitter fell by one million to 335 million total.  

Analysts had expected the opposite, having predicted a gain of one million users. 

The results could harden concerns that Twitter lacks a clear strategy to grapple with various platform problems and grow usage and revenue together.

Twitter has forecasted a third-quarter decline in the mid-single-digit millions, suggesting a sequential decline to around 330 million users. 

Analysts, on average, had expected 340 million monthly active users in the third quarter, according to Reuters.

As a result of the less-than-ideal figures, Twitter shares fell 16 percent in pre-market trading.

Twitter has purged more than 70 million bots and spam accounts since May amidst pressure to curtail hate speech and other abusive content (example spam account above)

Twitter has purged more than 70 million bots and spam accounts since May amidst pressure to curtail hate speech and other abusive content (example spam account above)

Twitter, like bigger rival Facebook Inc, has been under pressure from regulators in several countries to weed out hate speech, abusive content and misinformation as well as to better protect user data and boost transparency on political ad spending.

‘We are making active decisions to prioritize health initiatives over near-term product improvements that may drive more usage of Twitter as a daily utility,’ the company said in a shareholder letter accompanying the results.

CEO Jack Dorsey said in a statement that daily users grew 11 percent compared to a year ago, asserting the figure showed that addressing ‘problem behaviors’ was helping to turn the service into a daily utility.

The report did not reveal the number of daily users.

Twitter had said earlier in July that deleting phony accounts would not have much impact on monthly users because the purge targeted ones that are inactive. 

The number of inactive accounts has been an important metric for investors and advertisers concerned that users are buying phony accounts to boost their following.  

The total revenue of $711million reported Friday is primarily from advertising, up 24 percent from last year.

It exceeded the average estimate of $696million among analyst research aggregated by Reuters.

The majority of the revenue came from advertising, with Twitter reporting that generated $30million in ad revenue from the FIFA World Cup during the two-week tournament. 

Second-quarter profit was $100million, with a $42million boost due to a tax accounting move. Twitter turned its first-ever profit in the fourth quarter of 2017 and has been profitable ever since, but warned last quarter revenue growth would slow this year and costs would rise.

Facebook had the worst day in stock market history Thursday as shares plunged 19 percent, wiping $119billion off the company's value

Facebook had the worst day in stock market history Thursday as shares plunged 19 percent, wiping $119billion off the company’s value

Facebook has also had a tough week in the stock market, suffering its worst day in six years as a public company, as well as the biggest one-day wipeout in US stock market history.

CEO Mark Zuckerberg saw $12billion wiped off his fortune in less than 24 hours. 

The Facebook founder’s net worth is now valued at $74billion, dropping him to the fifth richest person in the world.

Facebook’s shares plunged $41.24 to $176.26 after it failed to meet Wall Street’s estimates for user growth and quarterly revenue.  

Investors hammered shares in the social media giant after it reported slower revenue growth in the second quarter after markets closed on Wednesday. 

The results fell short of Wall Street expectations as the company continues to grapple with privacy issues.

Subsequently, in overnight trading, the company’s shares plunged 20 percent, a figure that was then reflected when markets opened Thursday morning.

Facebook’s second-quarter results were the first sign that new European privacy laws and a string of privacy scandals involving Cambridge Analytica and other app developers are hitting the company’s business.

In midday trading Thursday, the company’s market value (the number of outstanding shares multiplied by the value of a single stock), fell by more than $122billion.

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