Waymo reveals its robocar garage in Arizona

Waymo is giving a rare behind-the-scenes look at its self-driving car program. 

In a new blog post, Google’s autonomous vehicle unit detailed what goes on at its operations center in Arizona when its fleet of self-driving cars aren’t on the road.

The firm has a full staff of fleet technicians, fleet dispatch, fleet response and rider support employees that inspect Waymo vehicles and communicate with riders, among other things. 

 

Waymo recently doubled its operations center in Chandler, Arizona and test autonomous vehicles in the state. Pictured is its fleet of self-driving cars before hitting the road

‘With our fleet technicians, dispatchers, responders, and rider support agents always hard at work, our self-driving cars can move our riders safely from point A to point B everyday,’ Ellice Perez, Waymo’s head of operations, wrote in the blog post. 

Waymo launched its early rider program in Phoenix last April and, since then, hundreds of riders have been using its fully self-driving cars to travel around the city. 

To accommodate for increasing demand, Waymo has doubled the size of its operations center in Chandler, Arizona, paving the way for the firm to grow its fleet. 

Waymo recently said it would add 62,000 minivans to its self-driving vehicle fleet in Arizona later this year.  

‘To run this self-driving service, we rely on our local operations teams to maintain our vehicles, manage fleet logistics, and provide around-the-clock support to our riders,’ Perez said.

At Waymo’s garage in Chandler, fleet technicians make sure the self-driving cars’ sensors are in ‘tip-top’ shape. 

Waymo launched its early rider program in Phoenix last April and, since then, hundreds of riders have been using its fully self-driving cars to travel around the city

HOW DOES WAYMO TEST ITS SELF-DRIVING CARS BEFORE PUTTING THEM ON PUBLIC ROADS?

Waymo built ‘Castle,’ a hidden mock city that can quickly be configured to test different scenarios.

It’s located north of the Merced metro area where the Castle Air Force Base used to be an has been rented by Google since 2014.

As part of the initial two-year lease, the firm rented 80 acres from Merced Country for $456,000, being paid in $19,000 monthly installments.

It has different driving environments including residential streets, expressway-style streets, cul-de-sacs, and parking lots.

The Waymo test site is located north of the Merced metro area, where the Castle Air Force Base used to be

The Waymo test site is located north of the Merced metro area, where the Castle Air Force Base used to be

At Castle, the roads are named after famous cars, such as DeLorean, Bullitt, Thunderbird, Fury, and Barbaro.

For the structured testing, Waymo looks at how self-driving cars perform on real roads to determine how they need to practice – then they build what’s required at Castle.

The fake city has no buildings except one – a converted military dorm Waymo employees sleep in when they’re too tired to make it back to San Francisco.

It’s hidden, and you need GPS coordinates to find it. 

Castle is located north of the Merced metro area where the Castle Air Force Base used to be, 2.5 hours from the company's headquarters. There, Waymo is testing several types of self-driving cars, including Chysler Pacificas minivans

Castle is located north of the Merced metro area where the Castle Air Force Base used to be, 2.5 hours from the company’s headquarters. There, Waymo is testing several types of self-driving cars, including Chysler Pacificas minivans

Most self-driving cars use LIDAR technology to ‘see’ their surroundings.

‘Think of these like the pre-flight checks performed on planes before they’re cleared for takeoff,’ she added. 

There’s also fleet dispatchers, which make sure Waymo has enough cars on the road. 

They manage Waymo’s mapping and test vehicle, while sending test drivers on ‘missions’ to test new features. 

Other employees in the fleet response team are meant to ensure safety on the roads and during the self-driving experience. 

The fleet response team looks for changing road conditions that might affect traffic.

‘While the vehicle  remains entirely responsible for its safe operation, the confirmation provided by this team can help make a journey more convenient for riders,’ Perez explained. 

At Waymo's garage, fleet technicians (pictured) make sure the self-driving cars' sensors are in 'tip-top' shape. The sensors are what help self-driving cars 'see' their surroundings

At Waymo’s garage, fleet technicians (pictured) make sure the self-driving cars’ sensors are in ‘tip-top’ shape. The sensors are what help self-driving cars ‘see’ their surroundings

Riders can tap a button in the car's console  to connect with rider support, asking questions about things like how to connect their music or change their destination mid-trip

Riders can tap a button in the car’s console to connect with rider support, asking questions about things like how to connect their music or change their destination mid-trip

For example, a Waymo car might detect a road blockage and stop, but it will always check with the fleet response team to verify.   

Waymo’s rider support staff is also there to make sure consumers have a safe trip. 

Riders can tap a button in the car’s console or use the Waymo app to connect with rider support, asking questions about things like how to connect their music or change their destination mid-trip.      

It’s all part of Waymo’s effort to get more of its self-driving cars on the roads as it competes head-to-head with other players in the market, like Lyft, Uber and several carmakers like Ford and GM. 

Having worked on self-driving cars since 2009 and with 5 million miles (8 million km) driven on public roads under its belt, Waymo is generally considered to be ahead of rivals in the development of autonomous vehicle technology.

Read more at DailyMail.co.uk