Whirlpool will recall an extra 5,000 washing machines after finding three more models at risk of catching fire
- Whirlpool recalling extra 5,000 washing machines after finding further issues
- Comes a month after firm told 500,000 customers to unplug their appliance
- Models WMAQC641PUK, WMAQG741PUK and WMFG741GUK added to recall list
Whirlpool will recall an extra 5,000 washing machines after finding problems in three more models – a month after the scandal-hit firm was forced to recall more than half a million units at risk of catching fire.
The company said models WMAQC641PUK, WMAQG741PUK and WMFG741GUK will be added to the recall list, and that it would contact all owners of the machines it is aware of.
The model numbers can be found in the recess inside the door or on the back of the appliance.
Whirlpool said it had located more than 165,000 of the machines on its recall list since launching a campaign to track them down earlier in the month, but it still leaves around 350,000 left to identify.
The full recall list can be found at the bottom of this article
Washing machines made by Whirlpool have been linked to nearly 3,000 fires in the past decade
It said in a statement: ‘Nearly two million people have contacted Whirlpool to check if their washing machines are part of the recall since the company announced the safety issue in mid-December.
‘Over 90% of these people have been given peace of mind that their appliances are not affected.’
The recall started when customers discovered flaws with the washing machines’ door locking system that can cause the devices to overheat and catch fire.
The problem affected Hotpoint and Indesit branded products sold in the UK between October 2014 and February 2018.
Whirlpool vice president Jeff Noel said: ‘We are hugely grateful to everyone who has already come forward and we urge all remaining owners to please get in touch with us as soon as possible.
‘While this is good progress, we know there is still work to do. That’s why we are working seven days a week to look after our customers and running a widespread campaign to raise awareness.
The company has offered to replace or repair all the affected washing machines, but consumer group Which? said it has been contacted by many customers who fear waiting for a fix.
Sue Davies, head of consumer protection at Which?, said: ‘It would clearly be unacceptable if customers were left for many months without adequate washing facilities in their homes, particularly when there is also no offer to cover consequential costs such as trips to the laundrette.
‘The company should do the right thing and offer customers a refund, so people can get fire-risk machines out of their homes and quickly find a suitable replacement.’
Full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines
The machines are listed by their model numbers, which can be found in the recess inside the door or on the back of the appliance, followed by the brand name.
Three models were added to the recall on Wednesday:
- WMAQC 641P UK Hotpoint
- WMAQG 741P UK Hotpoint
- WMFG 741G UK Hotpoint
These are the models that were previously recalled:
- FML 742P UK Hotpoint
- WMAOD 743G UK Hotpoint
- WMAOD 743P UK Hotpoint
- WMAQB 721P UK.M Hotpoint
- WMAQC 641P UK.M Hotpoint
- WMAQC 741G UK Hotpoint
- WMAQC 741P UK Hotpoint
- WMAQC 741P UK.M Hotpoint
- WMAQF 621G UK Hotpoint
- WMAQF 621P UK Hotpoint
- WMAQF 641 P UK.M Hotpoint
- WMAQF 721G UK Hotpoint
- WMAQF 721P UK.M Hotpoint
- WMAQL 621G UK Hotpoint
- WMBF 742G UK Hotpoint
- WMBF 742K UK Hotpoint
- WMBF 742P UK Hotpoint
- WMBF 742P UK.M Hotpoint
- WMBF 763P UK Hotpoint
- WMEF 722 BC UK Hotpoint
- WMEF 742 P UK Hotpoint
- WMEUF 722P UK Hotpoint
- WMEUF 743G UK Hotpoint
- WMEUF 743P UK Hotpoint
- WMFG 741P UK Hotpoint
- WMFG 741P UK.M Hotpoint
- WMFUG 742 P UK.M Hotpoint
- WMFUG 742G UK Hotpoint
- WMFUG 742P UK Hotpoint
- WMFUG 842P UK.M Hotpoint
- WMJLF 842P UK Hotpoint
- WMJLL 742P UK Hotpoint
- WMSAQG 621P UK Hotpoint
- WMXTF 742G UK Hotpoint
- WMXTF 742K UK Hotpoint
- WMXTF 742P UK Hotpoint
- WMXTF 742P UK.M Hotpoint
- WMXTF 842P UK.M Hotpoint
- WMYL 7151PS UK Hotpoint
- XWA 81252X K UK Indesit
- XWA 81252X W UK Indesit
- XWD 71452X K UK Indesit