A Melbourne mother who took to Facebook to complain about her infected eyebrows after having them tattooed is being sued by the company and technician who completed the work.
Amanda Coats, 43, took to Facebook in July claiming an eyebrow appointment turned into a medical nightmare after she contracted a severe infection.
‘The skin was just falling away and my eyes blew up,’ she wrote in the lengthy post.
‘The lady who did it… was very rushed, going in and out of the room attending to other clients during my procedure and also doing another eyebrow tattoo at the same time, she did not put new gloves on each time which does not keep things sterile.’
Amanda Coats, 43, took to Facebook in July claiming an eyebrow appointment turned into a medical nightmare after she contracted a severe infection
She is now being sued by the company and technician who completed the work
The post went viral and was picked up by 12 different news sites – according to the Herald Sun – the business at the centre of the scandal, Point Cook’s Skincare Laser Clinic, claims to have lost 11 clients as a result of the attention – at a cost of $5600.
The store and cosmetic tattooist Batulzii Cleveland have filed a writ in the County Court seeking more than $150,000 in compensation from Coats.
Ms Cleveland claims she has been subject to ridicule following Ms Coats’ viral complaints which she alleges implied she was rude, unprofessional and unhygienic.
Amanda told Daily Mail Australia at the time she had contacted the beautician at the time with her concerns, and asked if she could come in and show the woman her eyebrows, but felt dismissed.
‘She said fading was normal and to wait for my retouch. I said it wasn’t fading and that patches of skin were coming away. She said I was being dramatic,’ she said.
The store and cosmetic tattooist Batulzii Cleveland have filed a writ in the County Court seeking more than $150,000 in compensation from Coats
Amanda said she persisted, and continued to send her beautician photos of the developing infection.
‘She said she didn’t get them or she said she didn’t see them. I emailed and Facebook messaged her and kept calling.’
‘I kept persisting and she just didn’t care.’
Amanda said she has had to go to the doctors ‘nearly every second day’ and is currently on antibiotics, an antibiotic cream for her eyes, and steroids for swelling.
‘I have to constantly dress the wounds. The cost of all this is now greater than what I paid for the procedure,’ she wrote on Facebook.
When contacted by Daily Mail Australia at the time, the owner of the clinic denied Amanda’s version of events, saying she was ‘delighted’ after leaving the clinic.
Ms Cleveland claims she has been subject to ridicule following Coats viral complaints which she alleges implied she was rude, unprofessional and unhygienic
He claimed Amanda rang the clinic once when she was concerned about the colour in her eyebrows fading, which he added is ‘quite normal’.
The owner said the clinic didn’t hear from Amanda again until two and a half weeks after the appointment,when she forwarded a photo of her infected eyebrow.
‘There’s no way we could be possibly responsible for the infection at that stage, two and a half weeks after the procedure,’ he said.
‘My wife has done over 2,000 of these procedures, and we’ve never had any issues of infection.’
‘We’ve been unable to defend ourselves and we are taking action against Amanda for defamation and that’s in the process of being issued.’
Amanda said she has also gained legal representation.