A note was found inside an amazon delivery reading: ‘Please Help, Amazon is painful’
A student found a chilling note inside her amazon delivery reading: ‘Please Help, Amazon is painful!’.
Zahina Rani, 18, had received a belated birthday gift from her sister, Sanna Rani, who had asked for a birthday message to be included.
On the back of that note was the desperate handwritten plea – with the word ‘help’ traced over several times for emphasis.
Amazon have now launched an investigation and claim they are taking the note ‘very seriously’ which Zahina received on January 31.
The 18-year-old, from Birmingham, said: ‘When I first opened the parcel I read the message and my sister spotted that behind the paper was this note.
‘I was in shock and started laughing. It seems like people must be having a tough time working there.
Zahina Rani (pictured), 18, had received a belated birthday gift from her sister, Sanna Rani, who had asked for a birthday message to be included
‘It’s really crazy, workers must be in bother. I thought it was a joke but then later thought what if someone was in real bother?’
Zahina said she’ll never forget her 18th birthday gift, which was an eyeshadow palette.
She added that although the discovery won’t prevent her from using Amazon, she plans to be a bit more understanding of late parcels in the future.
Zahina said: ‘I don’t think the note was from the driver. I think it was from someone who works in the warehouse because it was in the box itself.
‘My sister ordered me a late birthday present and typed a message as there is a place you can write a message for someone.
‘I have been ordering on Amazon for the past year and never had this happen.. It seemed pretty odd.
On the back of that note was the desperate handwritten plea (left). Zahina posted a pictured of the message on Facebook (right)
‘I put this on my social media accounts for a laugh but some of my followers on Facebook and Instagram got in touch with me and said it is a real pain and they would never work there again.
‘They must be under a lot of pressure. They provide a service for same day delivery and next day delivery, so it must be really hard.
‘Amazon is also very well known so I can’t imagine how many orders must come through.
‘I salute the hard workers and the delivery drivers that try so hard and put all their efforts in. I will buy from Amazon as I trust their service, but I will be a bit more patient if the delivery driver comes a few minutes late next time.’
In response to the note (pictured), a spokesperson from Amazon said: ‘We take this very seriously and we are investigating’
Zahina said she’ll never forget her 18th birthday gift, which was an eyeshadow palette (pictured)
She posted the picture on Facebook and wrote: ‘So guys, isn’t this weird? For the first time an Amazon parcel came that had this note.
‘LMAO someone must be in real serious pain if they had to write this out to me. Damn wish I could help’
In response to the note, a spokesperson from Amazon said: ‘We take this very seriously and we are investigating.
‘Amazon provides a safe and positive workplace with competitive pay and benefits from day one.
‘We are proud to have been able to create thousands of new permanent roles in our UK fulfilment centres in recent years. One of the reasons we’ve been able to attract so many people to join us is that we offer great jobs and a positive work environment with opportunities for growth.’
Amazon has faced criticism over their ‘poor’ working conditions
A student, Zahina Rani, 18, of Birmingham, found a chilling note inside her amazon delivery reading: ‘Please Help, Amazon is painful!’, in early January 2018.
And this isn’t the first time Amazon has come under fire for their ‘poor’ working conditions.
Staff at one of the delivery-giant’s warehouse were pictured sleeping on the job in Tilbury.
Workers claimed it was because they were ridiculously tired from having to meet punishing warehouse targets.
Staff at one of the delivery-giant’s warehouse were pictured sleeping on the job in Tilbury (pictured)
Some staff members were being taken away in ambulances after struggling to deal with the pressure of processing up to 300 items an hour, an investigation by the Sunday Mirror claimed in November 2017.
An Amazon spokesperson said after the reporting of the incident: ‘Amazon provides a safe and positive workplace with competitive pay and benefits. We are proud to have created thousands of roles in our UK fulfilment centres. As with most companies, we expect a certain level of performance.
‘Targets are based on previous performance achieved by our workers. Associates are evaluated over a long period of time.’
And in December 2016 The Mail on Sunday went undercover at one of the firm’s ‘fulfilment centres’ at Gourock, near Glasgow, over the Black Friday period.
Taking a job as a ‘picker’ – employed to collect items from shelves before they are boxed and sent to customers – the undercover reporter worked up to 11-and-a-half hours a day for nine days at one of Amazon’s huge warehouses.
The race against the clock: Amazon’s buzzing warehouse relies on a monitoring system that tracks every item for sale and all staff movements
The investigation discovered:
- Staff faced relentless time targets for every task, with disciplinary action taken against those who could not keep up;
- Workers faced disciplinary action if they were deemed to have taken too long during bathroom breaks;
- Handheld scanners tracked workers’ whereabouts, plus CCTV cameras monitored the warehouse, and there were airport-style security checks.
- Staff were left with blistered feet after walking up to 14 miles a day
At the time, Amazon defended its working practices, saying: ‘We provide a safe and positive workplace. The safety and wellbeing of our permanent and temporary associates is our number one priority.
‘One of the reasons we’ve been able to attract so many people is we offer great jobs and a positive work environment, with opportunities for growth.’