Holidaymakers were left gripping their seats in horror when hazmat-clad officials boarded a Ryanair plane at Stansted to remove a passenger who took his seat after receiving a text saying he had tested positive for coronavirus before boarding.
The passenger and his travel companion were taken off the plane minutes before it was due to take-off from London and moved to the airport’s isolation area, where they were met by health authorities.
Their seats and the overhead cabin bins were then disinfected, before the plane was allowed to fly to Pisa in Italy one hour and 40 minutes behind schedule, according to Flight Radar.
The passenger, who has not been named, breached coronavirus quarantine restrictions by leaving their home and boarding the flight.
‘They were both wearing masks at all times at Stansted Airport,’ Ryanair said in a statement, ‘and for a very short period (less than ten minutes) they were seated on the aircraft prior to departure’.
‘There was little if any risk of coronavirus transmission to other passengers or crew members as all of whom were also wearing face masks at all times.’
Shocking video shows three officials dressed head-to-toe in protective gear approaching the individual on the plane as a crew member tried to keep passengers in their seats.
Hazmat-clad officials boarded a plane in London Stansted after a passenger received a text from track-and-trace minutes before take off. The flight was bound for Pisa
![Horrified passengers clutched their seats as the customer was escorted off the flight](https://i.dailymail.co.uk/1s/2020/08/27/09/32447528-8669265-image-a-7_1598515385903.jpg)
![It was still allowed to travel on to Pisa after the individual was removed](https://i.dailymail.co.uk/1s/2020/08/27/09/32447526-8669265-image-a-8_1598515386041.jpg)
Horrified passengers clutched their seats as the customer was escorted off the flight with their travel companion. The plane was still allowed to travel on to Pisa
Instructions on NHS England’s website warn those with symptoms to stay at home.
Instructions on the Department of Health website read: ‘If you are getting a coronavirus test because you have symptoms, you and anyone you live with must self-isolate until you get your result.
‘This also applies to anyone in your support bubble (where someone who lives alone – or just with their children – can meet people from one other household).’
It can take up to 72 hours for tests to be completed to show whether someone has coronavirus.
![A crew member was filmed trying to calm passengers down and keep them in their seats](https://i.dailymail.co.uk/1s/2020/08/27/14/32447522-8669265-A_crew_member_was_filmed_trying_to_calm_passengers_down_and_keep-a-18_1598534111805.jpg)
![A crew member was filmed trying to calm passengers down and keep them in their seats](https://i.dailymail.co.uk/1s/2020/08/27/10/32447532-8669265-A_crew_member_was_filmed_trying_to_calm_passengers_down_and_keep-a-1_1598520507587.jpg)
A crew member was filmed trying to calm passengers down and keep them in their seats
A shocked passenger posted on Instagram a picture of herself and a friend wearing facemasks on the flight.
She said in the caption: ‘The face when you are about to take off and someone gets a text from track and trace.’
They added that police came onto the plane and claimed the individual was tested for coronavirus.
The Ryanair flight was still allowed to continue to Pisa.
![The Ryanair flight was delayed for an hour and 40 minutes as the passenger's seat and overhead cabin was disinfected in line with government guidance](https://i.dailymail.co.uk/1s/2020/08/27/14/32447584-8669265-The_Ryanair_flight_was_delayed_for_an_hour_and_40_minutes_as_the-a-19_1598534111814.jpg)
The Ryanair flight was delayed for an hour and 40 minutes as the passenger’s seat and overhead cabin was disinfected in line with government guidance
It is believed that no further action was taken by Italian authorities, and no other passengers were required to self-isolate.
Italy, that was at the epicentre of the pandemic, made facemasks mandatory in ‘all spaces open to the public’ between 6pm and 6am on August 16.
It recorded 479 new cases on that day, and yesterday recorded 1,367 new cases.
Stansted airport said: ‘The airport were made aware of the passenger by the airline and our fire service attended the aircraft and escorted the passenger (and travel partner) to an isolation area where they were put in contact with Public Health England, who then oversaw the passenger’s onward journey.’
The Home Office has been contacted for comment.
Test and Trace is worse than ever: Just 72.6% of Covid-19 patients were tracked – and only a THIRD of those were reached in 24 hours
The Government’s Test and Trace system is getting worse as figures today revealed that call handlers reached a record-low of just 72.6 per cent of infected patients last week.
It’s the fifth week in a row the number of Covid-19 cases who have been tracked has fallen, dropping from the best performance of 82.8 per cent in the week ending July 22.
Scientists have repeatedly warned at least 80 per cent of coronavirus patients must be contacted and interviewed in order for the system — which Boris Johnson has called ‘world-beating’ — to work effectively.
Department of Health data released today also showed a third of people who tested positive for the coronavirus and referred to the system were not reached within 24 hours.
It’s crucial for the system to work rapidly, so that close contacts of Covid-19 cases who may unknowingly have the virus are tracked down and told to self isolate before they can spread the infection further.
It comes as Matt Hancock today defended his plan to pay people on low incomes £13 a day to self-isolate, even though critics said the payments would not be enough to stop people going to work.
![The Government's Test and Trace system is getting worse as figures today revealed that call handlers reached a record-low of just 72.6 per cent of infected patients last week](https://i.dailymail.co.uk/1s/2020/08/27/13/32454736-8669909-image-a-1_1598530605242.jpg)
The Government’s Test and Trace system is getting worse as figures today revealed that call handlers reached a record-low of just 72.6 per cent of infected patients last week
The figures today also add to evidence that Britain’s outbreak is not spiralling out of control as feared, with the number of positive cases dropping almost nine per cent in a week.
A total of 6,115 people were diagnosed between August 13 and 19, down from 6,656 the week before.
This represents 1.4 and 1.5 per cent of all tests taken, respectively, proving that cases have not fallen just as a result of less testing.
Of those cases, 72.6 per cent were reached by call handlers. In comparison, the rate was 79 per cent the week before. Data also shows it is even worse than the 73.4 per cent recorded in the first week of the scheme.
Of those who were contacted, only 69.7 per cent were reached within 24 hours. Five per cent weren’t tracked down for at least three days.
Some 75.9 per cent gave at least one phone number of a close contact, a figure that has dropped every week since mid-July.
But in positive developments, 75.5 per cent of close contacts were reached, up from 71.6 per cent in the previous week.
But it’s still a dramatically lower number than the 91.1 per cent of cases who were reached in the first week of launching, on May 28.
Experts suspect that people do not pick up the phone to contact tracers because it is an unrecognised number.
Head of the NHS Test and Trace Baroness Dido Harding, said England ‘now has the capacity to test for coronavirus and trace contacts on an unprecedented scale’.
She said today: ‘This week marks a milestone for NHS Test and Trace, which has now been in operation for more than three months.
‘The statistics published today show every week we consistently reach the majority of people testing positive and their contacts, and have now reached almost 300,000 people who may have unknowingly passed the virus on.
‘We will continue to build the service further to reach more and more people and to scale up our testing capacity.
‘I urge everyone to use NHS Test and Trace to help everyone get back to a more normal way of life.’
![The proportion of recent close contacts handled by call centres that were contacted](https://i.dailymail.co.uk/1s/2020/08/27/14/32453050-8669265-The_proportion_of_recent_close_contacts_handled_by_call_centres_-a-1_1598534713100.jpg)
The proportion of recent close contacts handled by call centres that were contacted
![More people are being referred to the NHS tracing system reflecting an increase in cases](https://i.dailymail.co.uk/1s/2020/08/27/12/32453648-8669909-image-a-2_1598528085309.jpg)
More people are being referred to the NHS tracing system reflecting an increase in cases
![Testing turnaround times have also dipped since the record high at the start of July. But they are starting to improve for home test kits and satellite centres](https://i.dailymail.co.uk/1s/2020/08/27/14/32453644-8669265-Testing_turnaround_times_have_also_dipped_since_the_record_high_-a-2_1598534713108.jpg)
Testing turnaround times have also dipped since the record high at the start of July. But they are starting to improve for home test kits and satellite centres
Danny Mortimer, deputy chief executive of the NHS Confederation, said: ‘The latest test and trace figures show a yo-yo effect with vital improvements in some areas balanced out by steps back in others.’
Local health protection teams showed to have a higher success rate than the centralised system once again, proving that a ‘boots on ground’ approach is more effective for contact tracing.
Some 95.6 per cent of close contacts were reached and asked to self-isolate in the week to August 19, compared to 61.6 per cent of cases handled by call centres.
Various local authority councils took matters into their own hands and launched local contact-tracing operations to supplement the national system, before ministers offered local systems extra resources to strengthen their response.
The figures also show test turnaround times between 13 and 19 August have fallen.
Just one fifth of tests from all test sites were received within 24 hours of a test being taken.
The number of people who got their result returned in 24 hours after visiting a regional testing site — mostly drive-throughs — was the worst yet.
Almost two-thirds (63.5 per cent) were still waiting for their result after 24 hours, up from 42.2 per cent the week before and 8 per cent in the week ending July 1.
But at last, the 24-hour target was improved for satellite test centres — places like hospitals and care homes that urgently need results — and home kits after weeks of dismal figures.
But still only 5.9 and 6.4 per cent of people in those testing categories got their result back in 24 hours.
The PM had pledged that, by the end of June, the results of 100 per cent of all in-person tests would be back within 24 hours.
Experts say getting test results fast and carrying out contact tracing immediately is vital to stopping the spread of coronavirus because there is only a short window to alert people that they are at risk of infecting others without yet knowing they’re ill.
But those who take a home test kit now have to wait 71 hours on average to find out if they have Covid-19.
The average amount of time it takes for test results to come back from all routes has increased, apart from those done at satellite test centres.
Fears of a second wave have grown over the past month, with official data showing the average number of daily cases has doubled since mid-July. Growing outbreaks in Europe have also spooked ministers.
But the Department of Health figures and separate data from the Office for National Statistics (ONS), which tracks the size of the outbreak through swab tests of thousands of people, suggest that the number of cases is shrinking.
Last week it claimed 2,400 people are catching the virus in England each day, down 37 per cent on the week before.
Statisticians claimed the outbreak has ‘levelled off’. For comparison, the ONS estimated that around 4,200 people were getting infected each day at the end of July.
However, a senior government source told journalists last Friday that data on growth rates and R values suggest cases are ‘trending upwards, very gently’.
The official said: ‘We are not seeing fast increase here, but I do think we are on a positive slope and its gently increasing.’
SAGE warned the reproduction rate — the average number of people each coronavirus patient infects — could now be above the dreaded level of one.
The Government’s Scientific Advisory Group for Emergencies (SAGE) estimates the R value is now between 0.9 and 1.1. Experts say the R needs to stay below one or Governments risk losing control of the epidemic and the virus could start to spread exponentially again.
But the estimate is based on three week old data due to the lag in time between Covid-19 patients falling ill and appearing in the statistics, meaning it does not paint a real-time picture of the UK’s current epidemic.
And it can be skewed upwards by local clusters of infections, which has been seen in swathes of the North West of England.