A guide to commercial touch screens and benefits

Do you use a touch screen mobile? Maybe you are reading this article on it.

Touch screens are not limited to just our smartphones but are also available as commercial touch screen.

Touch technology is used in smartphones, ATM kiosks, and self-service kiosks at our most-liked shopping centers and restaurants. Touch screens in Australia are also used for promoting businesses, serving customers, and improving business efficiency.

Advantages of commercial touch screens

Increase customer engagement rate

Today’s consumers are more interested in a better experience than the actual products. Businesses can make the user experience better through touch screen monitors by offering engaging activities.

Interactive touch screen solutions compel people to take part in engaging activities. When people participate, they are more prone to become paying customers.

You can position monitors inside or outside your business facility and offer engaging projects like competitions, games, or polls.

Improve productivity of your staff

Industrial touch screen monitors are durable and are made using tough materials. Moreover, touch screens are sensitive and have excellent touch responses.

Employees working in a facility that requires them to wear gloves can easily access screens, streamlining workflows. Similarly, waterproof touch screen monitors can enhance workflows in rainy or wet conditions.

Additionally, when touch screen monitors are employed in offices, they can make employees’ work easy and efficient.

Better accessibility

Interactive touch screen monitors offer great accessibility. Someone with poor eyesight, for example, can zoom in on images and text. Such monitors can further help people with voiceover technology.

Likewise, many older people might not know how to use a keyboard and mouse. Thanks to touch screen monitors, older people can easily use touch technology.

Touch monitors can reduce barriers for people, promote inclusivity, and widen the customer base.

Enrich clients’ experience

Clients not only care for quality products, services and price but also value their own time. Touch screen solutions can save time without compromising customer service.

  • Self-service kiosks—can offer a wayfinding service and let customers reach their destination faster.
  • QSR screens—can make drive-thrus and food ordering in restaurants more quickly.
  • Ticket kiosks—can streamline work at train stations, car parks, cinemas, fun fairs, and many other places.

Touch screens can alter how customers react to your business and engage with it in a better way.

Offer service day and night

Touch screen monitors can work 24/7 without tiring. Meaning monitors can benefit facilities like car parks, airports, train stations, gas stations, and healthcare centers that have to offer day and night services.

In conditions where monitors will be left unattended, the possibility of theft, vandalism, and fraud increases. It is essential to ensure that the touch screens are protected with durable casing.

Save staff wages

As discussed, touch screen monitors can work around the clock without any human attendance, reducing the requirement of employees to work shifts.

Night-shift workers and weekend workers have higher wages. A touch screen can reduce your costs and save money as it works overnight for no overtime. Plus, your other employees are freed from mundane work and can focus on other business functions.

Uses of commercial touch screen monitors

Provide information

Touch screen monitors can be effectively used to provide customers with information.

  • Installed—in malls to guide people through different shops.
  • Utilized—in theme parks as a way-finder.
  • provide details—about artifacts in museums and history in historical places.
  • Hospitals—to give patients information.
  • Product details—in a grocery or retail store.
  • Display—timetables, routes, and schedules at transport facilities.

Self-service monitors

These types of industrial touch screen monitor have been used for a long time for ATMs. Touch screens allow users to directly communicate with the organization without any intervention or need of an employee.

Plus, touch screens minimize the waiting lines, reducing people’s frustration.

Touch screens are becoming widespread in the food and retail industries. Touch screens can be employed in drive-thrus, and restaurants, to pay bills, book appointments, and fill out forms.

Plus, touch screens can make busy places like airports, transport hubs, and car parks efficient with self-service ticketing facilities.

Offer internet

Internet touch screen monitors are often incorporated into airports, hotel reception areas, and public waiting facilities.

Internet touch screens can also, charge fees for internet use, and when the time limit is over, they can block users from using it further unless they decide to pay more.

Furthermore, touch screens can also notify authorities about any issues, meaning maintenance becomes easy.

Temperature sensing monitor

Temperature monitors have become essential for every industry in the post-pandemic. Temperature monitors can provide safety to visitors, employees, clients, and businesses.

Visitors must position themselves at a certain distance from the touch screen monitor, and then the touch screen will use an infrared thermometer to identify the body temperature. The temperature is showcased on the screen.

The monitors can often be customized to alert people at a certain temperature range.

Plus, they might also have a sanitizer dispensing facility.


Digitization, automation, personalization, self-services, and swiftness are all requirements from customers. Commercial touch screen monitors are here to stay and will develop into better versions.

Touch screens are used for numerous operations and also provide many benefits. Touch screens will help customers, satisfy them, and improve business efficiency. A win-win situation!