Aeroflot ditches noisy food packages after passenger sues

  • Lev Levchenko demanded £13,000 from Aeroflot for ‘moral damages’ 
  • He claimed he would arrive at meetings in ‘low spirits’ from lack sleep on flights
  • Passengers would continue to make rustling sounds long after meal times
  • The airline has agreed with him and will now use cardboard packing instead  

Russian airline Aeroflot has agreed to deal with its ‘crinkly’ food packages after it was sued by a businessman who said the sound kept him awake during flights.

Lev Levchenko demanded ‘moral damages of 999,999 roubles and 99 kopecks’, the equivalent of about £13,000, from the airline, in a case brought before a court in Moscow.

Levchenko, from the Black sea city of Sochi, said the sound of the food packaging affected him on his business trips.

Passengers who kept the packaging after dinner continued to make crinkling sounds until the end of the flight, he said.

Lev Levchenko was a regular flier on Aeroflot but he said trips were made a nightmare by the constant sound of passengers rustling ‘crinkly’ food packages

Aeroflot has agreed to deal with the problem of crinkly packages and to use cardboard instead 

Aeroflot has agreed to deal with the problem of crinkly packages and to use cardboard instead 

Levchenko said the problem was exacerbated when he had to make several business trips in the one day and he was prevented from taking much needed naps.

He suggested Aeroflot should replace the plastic packages with cardboard ones.

‘I got to my meetings in a depressed mood, feeling bad and in low spirits, which had a very negative impact on my business reputation,’ he said.

‘The so-called evening snack after take-off handed to passengers in these boxes with cellophane, is just a horror.’

His lawsuit appears to have done the trick, RIA Novosti reported, and Aeroflot representative had promised to resolve the issue with crinkly packages, which led to Levchenko dropping his lawsuit.

 

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