System-wide failures at airports across Australia and around the world have created travel chaos for commuters leaving thousands of people stranded.
Passengers flying out of Sydney, Melbourne and Canberra on Thursday evening have been unable to board their flights with boarding systems down at the major east coast airports.
The check-in system is run by Amadeus Altea, which is used by 125 airlines. The company behind the computer programme has said a ‘network issue’ is causing the problems but that ‘services are gradually being restored’.
People attempting to fly home from international airports, including London, Auckland, Singapore, Tokyo and Hong Kong have reported issues with Qantas flights.
There also appears to be issues with the airline’s website and app, with customers claiming they are unable to book new flights or check on the status of their existing itinerary.
Images have been shared to social media of huge queues around the world with several airlines reportedly affected by the system failure.
Passengers are reporting of system-wide failures in Sydney, Melbourne and Canberra
Images have also been shared on social media of huge queues in Hong Kong waiting for Qantas services. It is not known whether the issues are related
There also appears to be issues with Qantas’ website and app, with customers claiming they are unable to book new flights or check on the status of their existing itinerary
Qantas confirmed to Daily Mail Australia there was a temporary outage with their airlines but say all their systems are up and running again.
Passengers have posted photos of long lines in Tokyo and Hong Kong waiting for Qantas services. It is not known whether the issues are related.
People complained of issues boarding flights and obtaining the status of their trips in airports across the country and around the world.
‘Sydney airport has a complete system error, no flights out until further notice, amaze,’ one person posted on Twitter.
‘The @Qantas check in system down. Massive queues in Hong Kong. Not sure why they can’t get this right,’ a passenger tweeted.
‘@Qantas what’s happening in Singapore airport. Massive queues even J/P class line. No-one moving. No info!’ another person shared to social media.
Images have also been shared on social media of huge queues in Tokyo waiting for Qantas services. It is not known whether the issues are related
Images have also been shared on social media of huge queues in Tokyo and Hong Kong waiting for Qantas services. It is not known whether the issues are related
People flying out of Sydney , Melbourne and Canberra claim the boarding system at the major east coast airports have crashed and are unable to board their flights
Qantas confirmed to Daily Mail Australia there was a temporary outage but all systems were up and running again
Qantas passengers are reporting of system failures across the country, the second major airport outage occurring in one week
Airline passengers around the world are suffering major disruption at airports as various check in systems have crashed.
Problems have been reported in Charles de Gaulle Paris, London Gatwick, Washington DC, Baltimore, Melbourne, Changi in Singapore, Johannesburg and Zurich.
Heathrow’s departures board showed nearly all planes took off between half and hour and an hour late this morning, with some flights scheduled for this afternoon delayed by a similar amount of time.
A spokesman for the airport said: ‘A small number of airlines are currently experiencing intermittent issues with their check-in systems at airports around the world – including at Heathrow.
‘Passengers will still be able to check-in for their flight, although the process may take slightly longer than usual.
‘We are working closely with our airlines to help resolve the issue as quickly as possible. We apologise for any inconvenience this may cause.’
Problems have been reported in Charles de Gaulle Paris, London Gatwick, Washington DC, Baltimore, Melbourne, Changi in Singapore, Johannesburg and Zurich
A spokesman for Amadeus said: ‘Amadeus confirms that during the morning, we experienced a network issue that caused disruption to some of our systems.
‘As a result of the incident, customers experienced disruption to certain services.
‘Amadeus technical teams took immediate action to identify the cause of the issue and restore services as quickly as possible. That action is ongoing with services gradually being restored.
‘Amadeus regrets any inconvenience caused to customers.’
People complained of issues boarding flights and obtaining the status of their trips in airports across the country
Earlier this week Sydney airport experienced a power outage, leaving thousands of passengers grounded unable to fly to their respective destinations.
Systems went down just after 5am on Monday and resulted in radar failures at air traffic control, preventing all flights from leaving the domestic and international airports.
By mid-morning, queues stretched out the front doors of all terminals at the major airport as airline staff battled to contend with cancelled flights.